Job Description
Job Description
Overview
We are seeking a dedicated and experienced Practice Manager to oversee the daily operations of our medical practice. The ideal candidate will possess a strong background in medical management and demonstrate proficiency in various aspects of clinic administration.
This role is essential for ensuring that our practice runs smoothly, providing high-quality care to our patients while adhering to all regulatory requirements.
Duties
- Direct and manage the daily operation of the organization by creating and implementing efficient processes, policies, and procedures.
- Recruit, hire, terminate, mentor, and support the training of all staff consistent with the needs of the organization to ensure efficient and effective workflows, as well as employee growth.
- Evaluate and adjust company benefit offerings to support the goals of the organization
- Direct and drive effective communication within the organization to support a positive culture.
- Represent the organization through participation in local professional associations and community activities, etc.
- Help leadership develop organizational strategic plans and objectives based on the identified needs of patients and market opportunities.
- Support revenue growth of the organization with marketing and business development activities for services offered or implemented.
- Manage vendor relationships to ensure organizational goals are supported both economically and culturally.
- Enhance, develop and / or direct policies, procedures, objectives, quality improvement, safety, environmental, and infection control, according to the requirements of regulatory entities.
- Facilitate communication between administrative staff and clinical teams to ensure cohesive operations.
- Address patient inquiries and concerns promptly, enhancing overall patient satisfaction.
Performance Requirements
Knowledge :
- Knowledge sufficient to manage, direct, and coordinate the operation of a healthcare organization.
- Knowledge of the purposes, organization, and policies of the community's health systems sufficient to interact with other health care providers.
- Knowledge of the policies and procedures of a clinic sufficient to direct its operations and to provide effective patient care.
- Knowledge of medical terminology and administrative support functions within a clinic setting.
Skills :
- Skill in exercising a high degree of initiative, judgment, discretion, and decision-making to achieve organizational objectives.
- Skill in analyzing situations accurately and taking effective action.
- Skill in establishing and maintaining effective working relationships with employees, vendors, third-party payers, patients, and the public.
- Skill in organizing work, making assignments, and achieving goals and objectives.
- Skill in exercising judgment and discretion in developing, applying, interpreting, and coordinating departmental policies and procedures.
Abilities :
- Ability to assume responsibility and exercise authority over assigned work functions.
- Ability to work without direct supervision, and properly prioritize multiple projects at one time.
- Ability to establish and maintain quality control standards.
- Ability to organize and integrate organizational priorities and deadlines.
Additional Job Requirements
- Must possess strong leadership qualities, and excellent communication and organization skills.
- Maintain a professional appearance
- Must have above-average knowledge of computers and business technology and programs, and must be able to demonstrate that knowledge
- Participate in continuing education courses annually or as required by leadership or dictated by the needs of the organization
- Strong understanding of HIPAA regulations and compliance requirements.
- Familiarity with acute care environments, hospital settings, or outpatient clinics is preferred.
- Proficient in budgeting, financial management, and resource allocation processes.
- Excellent organizational skills with the ability to manage multiple tasks effectively.
- Strong interpersonal skills for effective communication with staff, patients, and stakeholders.
Education and Experience Required :
- Minimum : BA / BS in management and / or health care administration or related area; master's preferred
- Health care management experience; surgical specialties preferred.
Join our team as a Practice Manager where you can make a significant impact on patient care while leading a dedicated team of professionals.
Your expertise will help us maintain our commitment to excellence in healthcare delivery.