Caregiver Manager

Join Our Team at Family Resource Home Care!Family Resource Home Care is a leading home care agency dedicated to providing high-quality, compassionate care to our clients in their homes.

We specialize in personalized in-home care to help our clients maintain their independence and improve their quality of life.

Our mission is simple - to improve more lives!We are currently hiring for a Caregiver Manager to join our branch located in SalemSummaryThe Caregiver Manager will supervise and lead a team of caregivers by training, developing and supporting them so they may thrive in their roles and provide quality care for our clients.

DutiesCollaborate with Talent Acquisition : Discuss client needs and market insights.Engage New Caregivers : Prepare them for their first day prior to orientation.

Clarify Orientation Requirements : Coordinate with Talent Acquisition on new hire essentials.Conduct Weekly Orientation : Facilitate sessions for incoming caregivers.

Partner with Staffing : Provide insights on client and caregiver requirements.Facilitate Client Introductions : Accompany caregivers on their initial shift.

Deliver Ongoing Training : Provide individualized sessions, skills labs, and soft skills development.Ensure Compliance : Work with Compliance to uphold regulations and address caregiver needs.

Serve as Contact Point : Address caregiver inquiries and concerns promptly.Conduct Performance Evaluations : Offer regular feedback to support caregiver development.

Assist HR : Facilitate progressive discipline as necessary.Maintain Records : Keep accurate logs of caregiver communications and requests.

Participate in Meetings : Engage in company meetings and training sessions.Adhere to Policies : Follow all company and regulatory guidelines.

Other Duties : As assigned.RequirementsMinimum Qualifications : At least 1 year of experience in healthcare or senior care management.

Proficient in Microsoft Office Suite.Strong time management and decision-making abilities.Exceptional leadership and communication skills.

Commitment to enhancing the quality of life for caregivers and clients.Fluent in English (spoken and written).2-3 professional references.

Valid driver's license and auto insurance.Preferred Qualifications : Experience with a Point of Care softwareExperience working with older adults or individuals with disabilities in a caregiving or healthcare setting.

Benefits & PerksMedical, Dental, Vision and Prescription Insurance options3 weeks of Paid Time Off401k10 Paid HolidaysHealth Savings AccountEmployee Assistance ProgramLeadership Development Program and career growth opportunitiesFRHC is an equal opportunity employer.