Sales Development Manager

Job Purpose :

This is an exciting opportunity to create and lead a strategic initiative for CBTS. We are looking for a strategic, front-line manager to lead a new business development (new logo generation) program.

As the Sales Manager Business Development (aka Business Development Manager (BDM)), you will build a team of Business Development Representatives (BDR's) from the ground up.

The BDM will have responsibility for the following : assist in setting strategy, selecting new BDRs, shaping a focused training program, creating process, and executing the plan.

The BDR's that work for and with you will be tasked with outbound appointment setting, territory planning, and driving new revenue and new logos for the business.

CBTS provides the following core services for our customers. The program will be focused primarily on the managed and professional services suite.

• Managed Communications, Cloud and Security Services.
• Professional Services including AI and Application Assessment Services.
• On Demand / Staffing Services.
• Product Resale (Hardware and Software).

Essential Functions :

Create and manage a plan to achieve agreed upon goals which will consist of :

Training

• Assist in the creation of a training plan. Think of continuous education.
• Collaborate with key stakeholders to develop content and training.
• Oversee execution of that plan.

Outbound Appointment Campaign Execution

• Coach and encourage BDR's on how to intelligently connect with a prospective client
• Track campaigns to ensure success and desired metrics are successfully achieved.
• Understand the mid-market to enterprise marketplace and work with leadership on strategic direction.
• Create process for different types of campaigns (i.e. product specific, lead campaigns, account-based campaigns.
• Outbound campaigns may be designed to drive attendance to events or sales appointments.

Sales Cycle Execution

• BDRs should be engaged in the full sales cycle from demand generation to close.
• BDRs should be capable of executing the full sales cycle independently and using a team selling strategy.

Program Management

• Work Cross Functionally with Marketing, finance, HR, and other departments that contribute to the success of the program.
• Participation and coaching in BDR productivity programs.
• Managing related expenses impacting overall budget.
• Perform special projects and assignments as directed by the Sales Leadership team.

Education :

Four years of college resulting in a Bachelor's degree or equivalent

Experience :

10+ years of related experience

Special Knowledge, Skills, and Abilities :

• High integrity.
• Strong work ethic.
• Willing to take initiative.
• Positive energy.
• Confident.
• Flexible / adaptable.
• Detail-oriented and organized.
• Strong leadership skills to work with internal teams effectively.
• Understand a sense of urgency.
• Strong communication and relationship skills are important.
• Creative thinker and proactively solve problems.

Supervisory Responsibility :

This position has one or more employee direct reports. Leads work teams (assigns, coordinates, and checks work) for employees performing similar work.

Work Environment :

The position is remote but may require travel throughout an assigned territory.