Overview :
Responsible for scheduling Interventional Radiology cases, coordinating the services provided with other departments, hospital personnel, and medical staff to meet the needs of the patients.
Responsibilities :
Principal Duties and Responsibilities (Essential Functions)
- Schedules patients for procedures
- Facilitates and confirms coordination of all scheduled cases with the appropriate ancillary areas including scheduling of anesthesia and pathology when required
- Contacts patients to reconfirm scheduled appointments and provide instructions.
- Facilitates communication of all services by answering telephones promptly; relays schedule updates, and changes to appropriate individuals.
- Maintains awareness of physician privileges and confirms physician privileges for procedures before scheduling case.
- Verifies insurance and authorization status of outpatients for Interventional Radiology services.
- Scheduling of Interventional Radiology cases through multiple physician offices.
- Performs other duties as needed and or assigned.
Qualifications :
KNOWLEDGE, SKILLS AND ABILITIES
- Excellent verbal communications and customer relations skills.
- Aptitude for minute detail.
- Significant computer skills.
- Good command of medical terminology
EDUCATION , EXPERIENCE AND CERTIFICATIONS
- High School Diploma is required.
- 2 years of experience in Radiology / Medical with customer service preferred.
- CPR certification is required.
MODEL OF CARE AND CONDUCT
Methodist Hospitals strives for excellence and insists on high standards of conduct and performance in everything we do.
Our Model of Care and Conduct is designed to create a positive work environment which Methodist desires for all employees.
This is foundational to the high level of patient, family and physician satisfaction we strive for each day. As part of all positions duties at Methodist Hospitals, all employees are responsible to conduct themselves in accordance with the Model of Care and Conduct and will be evaluated according to these standards of behavior.