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Job Title : EntryLevel CustomerService Assistant
Location : Reno NV
Job Type : FullTime
About Us : Pixi Talks Out is adynamic and customerfocused organization dedicated to providingtopnotch service and support to our clients.
We are seeking amotivated and enthusiastic EntryLevel Customer Service Assistant tojoin our growing team. If you are passionate about helping peopleand eager to start your career in customer service we want to hearfrom you!
JobDescription : Responsibilities :
Responsibilities :
- Greet and assist customers in a friendly andprofessional manner.
- Answer incoming customerinquiries via phone email and chat.
- Provideaccurate information about products services and companypolicies.
- Handle customer complaints provideappropriate solutions and follow up to ensureresolution.
- Maintain customer records byupdating account information.
- Collaborate withteam members and other departments to resolve customerissues.
- Identify and escalate priority issuesto the appropriate supervisor or manager.
- Stayuptodate with product knowledge and company updates to provideaccurate assistance.
Qualifications :
- High school diploma or equivalent; collegedegree preferred.
- Excellent verbal and writtencommunication skills.
- Strong problemsolvingabilities and attention to detail.
- Ability tomultitask and manage time effectively in a fastpacedenvironment.
- Proficiency in using computersand basic office software (e.g. Microsoft Office email).
- Positive attitude and a willingness to learn and adapt tonew challenges.
Benefits :
- Competitive salary
- Comprehensive training program
- Opportunities for career growth andadvancement
- Health dental and vision insurance(for fulltime employees)
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