Network Support Engineer Lead (Hybrid)

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Job ID : 277115

Location : Atlanta, Georgia

Full / Part Time : Full-Time

Regular / Temporary : Regular

About Us

Georgia Tech prides itself on its technological resources, collaborations, high-quality student body, and its commitment to building an outstanding and diverse community of learning, discovery, and creation.

We strongly encourage applicants whose values align with our institutional values, as outlined in our Strategic Plan. These values include academic excellence, diversity of thought and experience, inquiry and innovation, collaboration and community, and ethical behavior and stewardship.

Georgia Tech has policies to promote a healthy work-life balance and is aware that attracting faculty may require meeting the needs of two careers.

Georgia Tech is a top-ranked public research university situated in the heart of Atlanta, a diverse and vibrant city with numerous economic and cultural strengths.

The Institute serves more than 45,000 students through top-ranked undergraduate, graduate, and executive programs in engineering, computing, science, business, design, and liberal arts.

Georgia Tech's faculty attracted more than $1.4 billion in research awards this past year in fields ranging from biomedical technology to artificial intelligence, energy, sustainability, semiconductors, neuroscience, and national security.

Georgia Tech ranks among the nation's top 20 universities for research and development spending and No. 1 among institutions without a medical school.

Job Summary

Lead multidisciplinary teams (2 - 7 members) in the installation, configuration and maintenance of networked information systems.

Within assignment parameters, defines project scope and resources required, prepares project plans and directs team efforts.

Usually oversees multiple projects. This position will interact on a consistent basis with : Network Services management and staff, user management, team members.

Responsibilities

• Review assignments and define processes required to meet project objectives.
• Organize project team and designate individual members for specific tasks.
• Oversee team efforts in meeting project objectives.
• Prepare project documentation.
• Make certain that assignments are completed consistent with applicable standards and best practices.
• Keep management informed on project(s) progress.
• Advise management as to individual team member performance.
• Perform other duties as assigned.

Required Qualifications

Educational Requirements : Bachelor's Degree in Computer Science, Information Technology or related field or equivalent combination of education and experience.

Other Required Qualifications : Valid Georgia Driver's License or ability to obtain a valid driver's license. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

While performing the duties of this job, the employee is frequently required to sit, stand, walk, talk and hear. The employee is occasionally required to use hands to finger, handle, or operate objects, controls, or tools listed above;

reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. The employee must occasionally lift and / or move more than 100 pounds.

Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

Required Experience : Six to eight years of job related experience.

Preferred Qualifications

Preferred Educational Qualifications : Advanced Degree.

Preferred Experience : At least 5 years experience running LANS, WANs and wireless infrastructure for a Campus or Enterprise Network.

At least 5 years experience developing, managing, and using network monitoring tools. Experience with Network Access Control platforms such as ISE, ClearPass, and ForeScout.

Experience with testing, designing, and vendor exploration of EAP-TLS certificate solutions. Experience configuring and managing load balancers such as NetScaler, F5s, or A10s.

Experience with scripting technologies such as Expect, Python, and Ansible to automate network tasks. Experience with API integration across multiple platforms.

Experience leading and managing network related projects. Excellent interpersonal communication skills in order to hold discussions with customers (both technical and non-technical) on campus, vendors, and other technology partners.

Experience communicating with large customer groups through both presentations and mass communications such as e-mail. Must be organized and able to create and maintain comprehensive technical documentation, including diagrams, configurations, and operational procedures.

Proposed Salary

Position budget $120,894

Location : Atlanta, GA

Job Grade : I6

Knowledge, Skills, & Abilities

This job requires project leadership and organizational skills and advanced skill in design and maintenance of network architecture including applicable systems and network software and hardware.

Equal Employment Opportunity

The Georgia Institute of Technology (Georgia Tech) is an Equal Employment Opportunity Employer. The University is committed to maintaining a fair and respectful environment for all.

To that end, and in accordance with federal and state law, Board of Regents policy, and University policy, Georgia Tech provides equal opportunity to all faculty, staff, students, and all other members of the Georgia Tech community, including applicants for admission and / or employment, contractors, volunteers, and participants in institutional programs, activities, or services.

Georgia Tech prohibits discrimination, including discriminatory harassment, on the basis of race, ethnicity, ancestry, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, national origin, age, disability, genetics, or veteran status in its programs, activities, employment, and admissions.

Background Check

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If you think you are the right match for the following opportunity, apply after reading the complete description.

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Remote working / work at home options are available for this role.