Operations Coordinator

Dahl Consulting
Sartell, MN, US
Full-time

Do you value a diverse and inclusive work environment? Don’t miss this role! Dahl Consulting is currently partnering with a leader in the Logistics or Supply Chain industry.

We work one-on-one with great candidates to help connect them with local employment opportunities. This company is hiring an Operations Coordinator for a contract-to-hire position! Interested? Get more details below.

Worksite Location : Sartell, MN

What you’ll do as an Operations Coordinator :

  • Provide shipment information, create orders, activate shipments, build loads, assign loads, schedule appointments, track and tracing shipments, enter events, and invoice
  • Monitor task boards and assigned email accounts to respond to customer and carrier requests
  • Document events utilizing knowledge gained through SOPs and experience and, when required, follow defined escalation procedures and training
  • Follow through on customer or carrier requests to ensure satisfaction
  • Validate and ensure the accuracy of load data in systems according to CHR and customer standards

What you need to become an Operations Coordinator :

  • High school diploma or GED
  • Previous customer service experience
  • Ability to work evenings and / or weekends (select roles only)
  • Basic Proficiency in Microsoft Office Suite of programs preferred
  • Previous customer service experience in a call center or similar environment preferred
  • Demonstrated communication, prioritization, and time management skills
  • Prior work experience that required attention to detail and accuracy
  • 4 days ago
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