Compensation Range : $16.00 to $25.00 Hourly
Location :
25290 Jeronimo Rd, Lake Forest, California 92630 United States of America
Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative.
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment.
As well as assisting customers, using up-to-date technology to dispatch and return equipment. This position offers on-the-job education.
Our motto is Hire Fast, Pay Fast ." You can start today and get paid today! Schedule a hands-on working interview and get paid for it.
We also offer a $100 hiring bonus! In addition, we offer a $300 cash bonus , paid immediately upon completion of U-Haul Equipment Inspection and Verification through our 1-2-3 Punch Certification Program at retail stores.
Starting at $18.00 / hr
U-Haul Offers :
- Career stability
- Opportunities for advancement
- Mindset App Reimbursement
- Gym Reimbursement Program
- Health insurance & Prescription plans, if eligible
- Paid holidays, vacation, and sick days, if eligible
- Life insurance
- MetLaw Legal program
- MetLife auto and home insurance
- Discounts on Apple products, Dell computers, cell phone plans, hotels, and more
- 401(k) Savings Plan
- Employee Stock Ownership Plan (ESOP)
- 24-hour physician available for kids
- Dental & Vision Plans
- Business travel insurance
- You Matter EAP
- LifeLock Identity Theft Protection
- Critical Illness / Group Accident Insurance
- Dave Ramsey’s SmartDollar Program
Customer Service Representative Responsibilities :
- Assist customers inside and outside a U-Haul center with U-Haul products and services.
- Use smartphone-based U-Scan technology to manage rentals and inventory.
- Move and hook up U-Haul trucks and trailers.
- Clean and inspect equipment on the lot including checking fluid levels.
- Answer questions and educate customers regarding products and services.
- Prepare rental invoices and accept equipment returned from rental.
- Install hitches and trailer wiring.
- Fill propane (certification offered through U-Haul upon employment)
- Drive a forklift (certification offered through U-Haul upon employment)
- Other duties as assigned
- Participate in ongoing continuous U-Haul education through U-Haul University.
Customer Service Representative Minimum Qualifications :
- Valid driver’s license and ability to maintain a good driving record
- High school diploma or equivalent
Work Environment :
The work involves moderate risks or discomforts which require special safety precautions, e.g., working around moving parts or machines, fumes or irritant chemicals.
May be required to use protective clothing or gear such as masks, goggles, gloves or shields.
Physical Demands :
The work requires some physical exertion such as long periods of remaining stationary, moving around indoors and outdoors, positioning oneself to reach objects at varying heights and moving equipment weighing a minimum of 50 lbs.
assisted or unassisted.
U-Haul Holding Company, and its family of companies including U-Haul International, Inc. ( U-Haul ), continually strives to create a culture of health and wellness.
Consistent with applicable state law, U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are : Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Pennsylvania, Texas, Utah, Vermont, Virginia, and Washington.
U-Haul has observed this hiring practice since February 1, 2020 as part of our commitment to a healthy work environment for our team.
U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race, color, religion, sex, national origin, physical or mental disability, veteran status, or any other basis protected by applicable federal, provincial, state or local law.
Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.
Customer Service Representative
The Customer Service Representative reports to the Customer Service Manager. Title: Customer Service Representative. Customer Service Representative. Our Customer Service Representatives are an integral part of the Hudson team building relationships with. ...
Customer Service Representative-CPAP Team
The Customer Service Representative is the voice of the organization and is the primary resource for patients and physicians to obtain information and answer questions. ...
Customer Service Representative
As a Customer Service Representative, you will be the main point of contact and provide reputation-worthy customer service. We are looking for a Customer Service Representative to join our team and share our passion for our machines and the community. Manage and monitor daily assignments through the...
Customer Service Representative
We are seeking a Customer Service Rep to join our team! You will be responsible for helping our agents take care of the needs of our clients. Previous experience in insurance related customer service and sales. Handle customer inquiries and complaints. Provide information about the products and serv...
Customer Service Representative
Customer Service Representative. We want you to join our team as a Customer Service Representative. As a Customer Service Representative, you will enjoy:. There is never a dull moment as you will be working around the store (inside and out) in many different areas to help maintain our high standards...
Customer Service Representative (Phone Team)
May provide quotes, process sales order, document customer complaints, and respond to customer service needs, including shipment, billing and warranty issues, and basic product inquiries. Provide world-class customer service, response time and follow through to internal and external customers. Addit...
Customer Service Representative II
The Customer Service Representative will be handling customer inquiries about our products. Customer Service Representative II. The Customer Service Representative performs a basic level of lead qualification typically following a scripted presentation. Responsible for handling a high volume of inbo...
Customer Service Representative (Full Time)
We are one of the fastest-growing consulting firms in the area, so we need a self-motivated Telecommunications Customer Service Representative that will provide relevant telecommunications product and service information available to customers in the area, resolve complaints and questions, and assis...
Customer Service Representative E-Commerce
The Customer Service Representative attends to the reputation of the company while simultaneously evaluating the concerns of the customer and the staff. Reporting to the General Management at E-commerce USA in Westminster CA, you will be responsible for the After-the-sale care in which you provide o...
Customer Service Representative - State Farm Agent Team Member
As a CUSTOMER SERVICE REPRESENTATIVE with SUSIE KANG STATE FARM INSURANCE AGENCY, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fi...