Call Center Sales Rep - $18 per Hour Plus Commission & Incentives (Simpsonville)

Our agents earn an hourly base pay of $18.00 along with lucrative commission and incentives for a target hourly earnings of $26.19 / hour or $54,471 annually. Top performers can earn $81,000, plus incentives. You may also qualify for free internet, TV and phone services (restrictions do apply).

JOB SUMMARY

Maximize sales opportunities by effectively answering and handling inbound sales calls in an effort to acquire new customers and solicit existing customers by selling them additional products and services.

MAJOR DUTIES AND RESPONSIBILITIES

• Actively and consistently support all efforts to simplify and enhance the customer experience.
• Establish and maintain a high level of customer satisfaction, professionalism and courtesy during all sales transactions.
• Consistently meet or exceed weekly and monthly sales activity goals by utilizing sound telephone based selling techniques.
• Respond to inbound sales calls promptly and efficiently, as outlined by the required call handling metrics, to include productive time, schedule adherence, handle time, after call work, etc.
• Effectively and efficiently sell products and services to prospective customers and maximize additional revenue from existing customers by selling incremental products and services through use of recommended sales techniques. Identify and maximize upselling and cross selling sales opportunities.
• Ability to learn and master order processing billing system regarding all aspects of sales order entry, order inquiries, and other tools and functions as they relate to the inbound sales function.
• Have a full understanding of and consistently demonstrate proficiency at explaining all products and services to existing and prospective customers.
• Acquire and demonstrate thorough knowledge of competitors pricing, packaging and products in an effort to discuss side by side comparisons of Charters and competitors products and services.
• Promote and communicate current marketing campaigns and promotions.
• Work with other departments, as necessary, to resolve customer issues.
• Perform other duties as required by supervisor.

REQUIRED QUALIFICATIONS

Required Skills / Abilities and Knowledge

Required Education

High school diploma or equivalent

PREFERRED QUALIFICATIONS

Preferred Related Work Experience and Number of Years

Call center sales experience preferred 2

WORKING CONDITIONS

Office environment

SIB120 2025-53166 2025

Here, employees dont just have jobs, they build careers. Thats why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicants criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

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