Workforce Planning Analyst
VirtualVocationsDes Moines, Iowa, United Statesjob_description.job_card.30_days_ago
serp_jobs.job_preview.job_type
- serp_jobs.job_card.full_time
job_description.job_card.job_description
A company is looking for an Analyst, Workforce Planning.
Key Responsibilities
Generate and maintain performance reports and dashboards to track key metrics across the contact center
Analyze performance trends and provide actionable insights to improve efficiency and outcomes
Build and maintain custom and ad-hoc reports tailored to specific business needs
Required Qualifications
Bachelor's Degree or equivalent experience
2-4 years of workforce planning experience in a call center environment
Experience working with call center or operational data (Five9 preferred)
Strong experience working with data in Excel and BI tools (Tableau or similar)
Familiarity with data warehouse platforms (Snowflake preferred)
serp_jobs.job_alerts.create_a_job
Analyst Planning • Des Moines, Iowa, United States
Job_description.internal_linking.related_jobs
What Application Development & Maintenance contributes to Cardinal Health.Information Technology oversees the effective development, delivery, and operation of computing and information services.Th...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Learning Insights and Reporting Analyst.Learning & Development (L&D) team.In this role, you'll turn learning data into meaningful insights that shape how we design and deliver programs.You'll colle...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Do you have strong Defined Benefit knowledge? Experience with relational databases and onboarding new defined benefit plans?.
Defined Benefit Onboarding Analyst,.Defined Benefit clients! We are look...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Day Habilitation (DAY HAB) Setting.Day Habilitation provides assistance with acquisition, retention, or improvement of socialization, community participation, and daily living skills.Community Inte...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days This is an In Office Position • •.This role operates administratively in a.Home and Community-Based Services (HCBS) Setting.
Iowans with functional, cognitive, and other physical or mental health need...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
Working directly with business leaderships, SME s, and technical partners on system-aligned teams, to gather and document requirements for various Iowa applications and systems.Creating, presenting...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Commercial Refrigeration, Air Conditioning and Commercial Cooking Equipment.We are currently seeking a Service Analyst for our Strategic Accounts Department.
What makes us world class? We put our em...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
We help people get the medicine they need to feel better and live well.It fuels our passion and drives every decision we make.
Sr Cloud FinOps Analyst - Remote.Senior Cloud Financial Operations Anal...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
Meta), formerly known as Facebook Inc.When Facebook launched in 2004, it changed the way people connect.Apps and services like Messenger, Instagram, and WhatsApp further empowered billions around t...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
At PwC, our people in business application consulting specialise in consulting services for a variety of business applications, helping clients optimise operational efficiency.These individuals ana...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day
This position supports the State of Iowa's Department of Management (DOM), Security Operations Center (SOC).The purpose of this position is to provide tier two triage for information technology iss...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
Commercial Refrigeration, Air Conditioning and Commercial Cooking Equipment.We are currently seeking a Service Analyst for our Strategic Accounts Department.
What makes us world class? We put our em...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_30
The Salesforce Developer & CRM Integration is responsible for managing and optimizing MH Equipment's cross-platform CRM integrations, ensuring seamless and reliable data flow between Salesforce, Hu...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day This is an In Office Position • •.This role operates administratively in a.Home and Community-Based Services (HCBS) Setting.
Iowans with functional, cognitive, and other physical or mental health need...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
This position supports the State of Iowa's Department of Management (DOM), Security Operations Center (SOC).The purpose of this position is to provide tier two triage for information technology iss...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day Supported Employment (SE) Setting.Rather than assuming individuals with development or intellectual disabilities are not qualified to work, Supported Employment services provide these individuals w...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days This is an In Office Position • •.This role operates administratively in a.Home and Community-Based Services (HCBS) Setting.
Iowans with functional, cognitive, and other physical or mental health need...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days 
The Analyst, Quality Analytics and Performance Improvement role will support Molina's Quality Analytics team.Designs and develops reporting solutions to assist HEDIS audit, rate tracking, and Ident...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_1_day This is an In Office Position • •.This role operates administratively in a.Home and Community-Based Services (HCBS) Setting.
Iowans with functional, cognitive, and other physical or mental health need...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days This is an In Office Position • •.This role operates administratively in a.Home and Community-Based Services (HCBS) Setting.
Iowans with functional, cognitive, and other physical or mental health need...serp_jobs.internal_linking.show_moreserp_jobs.last_updated.last_updated_variable_days
- serp_jobs.job_card.promoted
Salesforce Engineer, Application Development and Maintenance
Cardinal HealthDes Moines, IA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Learning Insights and Reporting Analyst
Workiva, Inc.Ames, Iowa, United Statesserp_jobs.job_card.full_time
Defined Benefit Onboarding Analyst
Principal Financial Group, Inc.USA, Iowa, Des Moinesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Day Habilitation Community Integration Professional I
imagine the PossibilitiesIndianola, IA, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Home & Community Based Services Supervisor
imagine the PossibilitiesWinterset, IA, United Statesserp_jobs.job_card.full_time +1
Business analyst
Sunrise SystemsDes Moines, Iowa, United Statesserp_jobs.job_card.full_time
serp_jobs.filters_job_card.quick_apply
- serp_jobs.job_card.promoted
Service Analyst
The Waldinger CorporationDes Moines, IA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Sr Cloud FinOps Analyst - Remote
Prime TherapeuticsDes Moines, IA, United Statesserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Application Manager, Planning
METADes Moines, IA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Dayforce Functional Consultant - Senior Associate
PwCDes Moines, IA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
IA-DOM-DOIT-TS1-SOC Analyst 2
NetpaceDes Moines, IA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Service Analyst
TWC ServicesDes Moines, IA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Salesforce Developer & CRM Integration (Johnston IA)
MH EquipmentJohnston, IA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Residential Services Supervisor
imagine the PossibilitiesWinterset, IA, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
SOC Analyst
Apex InformaticsDes Moines, IA, United Statesserp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Supported Employment Community Integration Professional I
imagine the PossibilitiesBoone, IA, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
HCBS Program Supervisor
imagine the PossibilitiesWinterset, IA, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Analyst, Quality Analytics & Performance Improvement - SQL / Excel / PowerBI (Remote)
Molina HealthcareDes Moines, IA, United Statesserp_jobs.filters.remote
serp_jobs.job_card.full_time
- serp_jobs.job_card.promoted
Human Services Supervisor
imagine the PossibilitiesWinterset, IA, United Statesserp_jobs.job_card.full_time +1
- serp_jobs.job_card.promoted
Community Services Supervisor
imagine the PossibilitiesWinterset, IA, United Statesserp_jobs.job_card.full_time +1