Help Desk Support Specialist (Windows)
Primary Location : Atlanta, Georgia
V-Soft Consulting is currently hiring for a Help Desk Support Specialist (Windows) for our premier client in Atlanta, Georgia .
Education and Experience
- 2-5 years of job-related experience
- Experience with Windows, Helpdesk, account management (including but not limited to account creation, password resets, setting permissions). : 2 Years.
- Supporting secure VTC calls, conducting basic user troubleshooting, software patching and upgrades, system hardening and producing RMF documentation. : 2 Years.
- Supporting office equipment such as printers and scanners and documenting installed applications. : 2 Years.
WHAT YOU’LL DO :
Job Responsibilities :
- Install, maintain and upgrade workstation and peripheral hardware and software.
- Respond to and resolve workstation, application and server related problems.
- Update desktop software / applications; maintain documentation on installed applications.
- Provide users with assistance in working in specific applications.
- Maintain / troubleshoot office related equipment and applications such as copiers, fax machines, printers, building access system and email accounts.
- Provide unit level support in the installation, operation and maintenance of computer systems.
- Position typically addresses issues of moderate complexity, receiving general instructions on routine work and more specific direction on new assignments.
- The affiliate will interact on a consistent basis with users within assigned unit which can include management, faculty and staff personnel.
- Perform other duties as assigned.
V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.
S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.
As a valued V-Soft Consultant, you’re eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more.
V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.
V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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