Enrollment Bursar Specialist

POSITION DETAILS

The Graduate Center, CUNY is the focal point for advanced teaching and research at The City University of New York (CUNY), the nation's largest urban public university.

With over 35 doctoral and master’s programs of the highest caliber, the Graduate Center fosters pioneering research and scholarship in the arts and sciences and prepares students for careers in universities and the private, nonprofit, and government sectors.

The Graduate Center’s commitment to research and scholarship for the public good is exemplified by its more than 30 centers, institutes, and initiatives, including its Advanced Science Research Center, a 200,000 square-foot facility in upper Manhattan, designed to promote collaboration among scientists in five areas of global research and innovation : nanoscience, photonics, structural biology, neuroscience, and environmental sciences.

The Graduate Center (GC) benefits from highly ambitious and diverse students and alumni who in turn teach hundreds of thousands of undergraduates every year.

Through its public programs, the Graduate Center enhances New York City’s intellectual and cultural life.

The GC Bursar's Office seeks an Enrollment Bursar Specialist who will serve as the main point of contact for the Graduate School of Journalism and be responsible for the School’s student financial matters.

This position will report to the Enrollment Bursar Manager.

Duties include but are not limited to :

• Collects all tuition and fees funds and processes them in CUNYfirst;
• Ensures the accuracy and security of student revenue transactions;
• Enforces college and university policies regarding the collection of tuition and fees;
• Maintains policies, procedures and internal controls for the accounting and deposit of cash, check and other payments;
• Opens and closes the virtual cashiering office as needed; performs reconciliations at the closing of cashier sessions and prepares daily bank deposits, including the running of the General Ledger Interface process and Daily Cash Reports;

Runs outstanding balances report in CUNYfirst to facilitate the prompt billing and timely collection of payments due the college for tuition and fees and third-party receivables.

• Runs query and remove Bursar holds;
• Monitors and maintains third party contract billing agreements to ensure maximum revenue collection;
• Performs various analyses and reconciliations of Nelnet student payments plans, and all related transactions between Bursar and Business Office;
• Reviews student refunds including payment plan refunds;
• Serves as liaison with Office of the University Controller and responds to student inquires on Tax Form 1098-T matters;
• Responds to e-mails and answers telephone calls for the Bursar’s Office;
• Assists in the distribution of payroll and financial aid checks;
• Works closely with the Graduate School of Journalism Business Office to monitor deposit activities for tuition and fees;

Troubleshoots CUNYfirst issues with respect to systems errors and creates Service Now tickets.

• Submits Fellowship vouchers to CUNY Shared Services Unit and sets fiscal limit with CUNY Office of Budget and Finance;
• Reconciles Fellowship Vouchers with CUNYfirst;
• Serves as the understudy and back-up for non-resident alien students’ payroll.

This position requires the incumbent to work in the office four days a week and one day remotely. This hybrid work schedule is subject to change.

QUALIFICATIONS

Bachelor's degree and four years' related experience are required.

A preferred candidate should have :

Experience working with CUNYfirst (PeopleSoft).

Previous accounting, finance, or business experience.

Excellent excel skills.

Excellent customer service skills.

Ability to work as part of a team and independently.

Strong interpersonal, communication (written and verbal), problem solving, and organizational skills.

Candidates must be legally authorized to work in the United States on a full-time basis. Sponsorship will not be offered for this position.

CUNY TITLE OVERVIEW

Administers a College student accounts function under management direction.

Administers processing, collection, reconciliation and maintenance of student receivables including cashier activities; supervises and approves refund process

Reviews student accounts; manages delinquent accounts in collaboration with collection agency

Advises students on tuition payment options and resolution process

Recommends and implements improvements to office operations; assists with strategic planning

Serves as resource reference to interpret and comply with University and College policies

Prepares analytical and statistical reports for management

May supervise office operations and / or department budget

Performs related duties as assigned.

Job Title Name : Enrollment Bursar Specialist

CUNY TITLE

Higher Education Assistant

FLSA

Non-exempt

COMPENSATION AND BENEFITS

$64,649 - $75,465. Salary commensurate with education and experience.

CUNY's benefits contribute significantly to total compensation, supporting health and wellness, financial well-being, and professional development.

We offer a range of health plans, competitive retirement / pension benefits and savings plans, tuition waivers for CUNY graduate study and generous paid time off.

Our staff also benefits from the extensive academic, arts, and athletic programs on our campuses and the opportunity to participate in a lively, diverse academic community in one of the greatest cities in the world.