Process Implementation Specialist

General Job Description :

The Process Improvement Specialist is a key member of the Systems Development and Implementation team. A successful candidate has an in-depth process improvement history and experience in accounting systems documentation and training.

Must be able to work collaboratively with development team members as well as end users in onboarding business segments to automated processes.

Responsibilities

Serve as a subject matter expert for MS D365 and proprietary web-based systems

Conduct pre-deployment testing and documentation

Assist in systems implementation, conducting small group and one-on-one training

Act as liaison between development team and end users in identifying system issues and contributing to resolutions

Document all issues from first occurrence to resolution

Identify initiatives needed to enhance the implementation process

Specific Qualifications :

Bachelor’s degree in Communications, Technology or related field preferred

Minimum 5 years’ experience in systems implementation and / or training and development

Expert knowledge of Word, Excel and PowerPoint

Excellent communication skills with the ability to train field, office and executive teams using a variety of adult learning methods

Expert level knowledge of Microsoft Word / Excel / PowerPoint

Available to travel to various US locations up to 75% of the work week

Flexibility to work in varied US time zones as needed

Job Locations : US-TX-Sugar Land

US-TX-Sugar Land

Company Overview :

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets.

IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2023 fiscal year ending September 30, 2023, IES produced over $2.

3 billion in revenue and employed over 8,400 employees at over 129 domestic locations across the United States. IES is an Equal Employment Opportunity Employer : Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives.

Our commitment to our employees is reflected by our actions :

Safety is Priority One and our record shows it

Competitive Pay

Company 401K plan with Employer Contribution Match

Company Paid Time Off

Company Paid Life Insurance

Choice of Medical Coverage including Prescription and Short Term Disability Plans

Choice of Dental and Vision Coverage

Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage

Auto and Home Insurance Discount Programs

EEO Statement :

PLEASE NO AGENCY CALLS.

NOTE TO ALL AGENCIES : Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic.

This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated.

IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans.

IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government.

View Your Equal Employment Opportunity rights under the law.

View IES' policy on Pay Transparency

Disability Accommodation

IES is an Equal Opportunity / Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990.

Applicants who need accommodation in the job application process should contact the IES corporate office at (phone number removed) or any IES office to request assistance.

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