About This Job
The Private Client Advisor PCA is accountable for the delivery of comprehensive advice and customized wealth management solutions for a portfolio of relationships comprised of fiduciary, investment management, and custody clients, and in their role as relationship manager is accountable for the overall client experience.
The PCA book of business is represented by high-net worth clients and their families and multi-generational relationships.
As a trusted advisor the PCA must develop an in depth understanding of the client’s wealth related and personal goals and coordinate the development of a comprehensive plan with the client’s professional advisors and Commerce Trust partners.
In addition, the PCA will leverage the expertise of internal partners and expert resources to ensure integrated delivery of investment, fiduciary, tax, estate settlement, insurance, planning, credit and banking services to meet the client’s goals and objectives.
Key Components of Position : Trust experience, Relationship Management experience, Client-facing service skills, Wealth Management experience.
Essential Functions
Deliver comprehensive advice and customized wealth management solutions for high-net-worth clients and families
Effectively manage a portfolio of relationships comprised of fiduciary, IRA and investment management clients
Maintain a client centric focus and desire to exceed client expectations
Manage high net worth clients and their families and multigenerational relationships
Develop comprehensive plans with the client’s professional advisors and Commerce Trust partners
Collaborate proactively with internal partners to identify and service unique client needs while managing the overall client experience
Leverage the expertise of internal partners and expert resources to ensure integrated delivery of investment, fiduciary, tax, estate planning, insurance, lending, credit and banking services to meet the client’s goals and objectives
Identify opportunities for the sale of investment management products and trust services
Take on informal leadership roles as needed and delegate appropriate responsibilities under tiered support model and maintain accountability for timely completion
Perform other duties as assigned
Knowledge, Skills & Abilities Required
Strong knowledge of wealth management services, such as wealth transfer planning, taxation, estate planning and wealth management products and services acquired through extensive work-related experience and continuing education
Strong relationship management, networking, and business development skills
Ability to articulate conceptual ideas and strategies to assigned clients and follow through with successful implementation and the goal to strengthen and expand assigned relationships
Ability to maintain a valid driver’s license and meet Commerce Bank’s driving record criteria; ongoing employment may be contingent upon meeting all driving requirements
Motivated and organized self-starter with strong attention to detail and the ability to manage multiple priorities
Inquisitive, agile and strong team player with excellent written, verbal and interpersonal communication skills
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
Advance level proficiency with Microsoft Word, Excel, Teams and Outlook
Education & Experience
Bachelor’s degree or equivalent combination of education and experience required
3+ years of experience providing high level client service in a similar role with preference to trust, wealth management and financial planning required
Certified Financial Planner (CFP) and / or Certified Trust Fiduciary Advisor (CTFA) designation preferred (or commitment to work towards earning after hire) or Certified Public Accountant (CPA), Juris Doctorate (JD) or other certification in lieu of the CTFA or CFP
Level of role is determined by knowledge, experience, skills, abilities, and education