A company is looking for a CX Supervisor to oversee the Order Support Associates and ensure efficient operations.Key ResponsibilitiesSupervise the CX team and ensure adherence to SOPs and exceptional service deliveryHandle escalated issues and manage ticket routing to appropriate departmentsConduct coaching sessions with agents and maintain high service standards across channelsQualificationsExtensive knowledge of California procedures and principlesAbility to coach and mentor associates effectivelyProficiency in Slack, Zendesk, and the relevant platformAbility to hold associates accountable for KPIsExperience in managing high-volume communication channels
Customer Experience Supervisor
A company is looking for a CX Supervisor to oversee the Order Support Associates and ensure efficient operations. ...
Licensed Healthcare Customer Experience Supervisor
Perform other related duties and assignments as required and as assigned by supervisor or other management. College degree preferred or equivalent work experience required. Proven experience in overcoming unexpected difficulties and using logical problem-solving skills. Have you heard about our JUMP...
Work from Home Mathematics Expertise Sought for AI Training
Are you an experienced </strong><strong> Math Expert</strong><strong> </strong><strong>who would like to lend your expertise to train AI models?</strong></p><p><strong> </strong></p><p><stron...
Supervisor of Customer Service
The Customer Service Manager reports to and assists the General Manager and Assistant Store Manager, in daily operations, including motivating and inspiring the team to achieve store goals. They are focused on the customer experience through active supervision and enhancing the service culture. The ...
Account Specialist (Work from home)
Remote position (Work from home). Previous experience in customer service or sales is a plus. Comfortable working remotely and independently. Industry-leading resources and technology. ...
Business Tax Accountant - Work From Home - 3+ Yrs Experience Required
What you'll bringStrong business tax preparation experience and extensive knowledge of tax laws as evidenced by 3 or more years of recent experience preparing federal and state business tax returns (1065 and/or 1120-S) for at least 20 clients/customers per season for compensation, using commercial t...
Manager, WaveMark Customer Experience
The WaveMark Customer Success team touches all aspects of the customers lifecycle, and we are collectively the face and voice of WaveMark and Cardinal Health wherever WaveMark operates within the customers organization. Customer Support-Experience Manager. Collaborate with the Director and Senior Ma...
Customer Experience Manager (1428953)
As a Customer Experience Manager, you will play a pivotal role in driving the successful adoption and utilization of Cisco technologies and services within our customer organizations leading to value realization and growth of our business. Advocate for the customer within Cisco, ensuring their needs...
Operations and Program Manager
A company is looking for an Operations and Program Manager to guide and support operational and strategic objectives. ...
HR Operations Manager
HR Operations Manager Responsibilities:. HR Operations Manager Requirements:. Assist in building and managing HR operations across the company. Work closely with local managers, who are the first point of contact for day-to-day employee issues. ...