Franklin Group is hiring : Assistant Community Manager in Silver Spring

Overview

Job Title : Assistant Community Manager (LIHTC experience) – The Birches

Employer : Franklin Group

FLSA Status : Non-exempt (Hourly)

Job Summary

Responsible for ensuring the efficient operation of the community under the direction of the Community Manager. Able to assume responsibility for the community in the Community Manager’s absence.

Essential Duties and Responsibilities

• Efficient and timely reporting, maintenance and submission of all administrative forms, files and reports. Post rent to MRI. Perform bookkeeping functions as necessary.
• Assist the Community Manager in orientation, training and scheduling of all leasing and office personnel.
• Inspect model, office, and vacant units to ensure marketability. Ensure on-site office is organized and files are maintained. Inspect all make-readies.
• Maintain awareness of the curb appeal of the community.
• Shop competition regularly and be knowledgeable about pricing, policies, lease terms, and community terms.
• Lease to qualified prospects by showing available apartments. Assist with the lease renewal program with initial contact and follow-up on residents.
• Manage inventory and ordering of administrative supplies and equipment for the office staff.
• Maintain a professional appearance and behavior for oneself and all personnel at all times.
• Thorough knowledge of leasing techniques and sales methods. Be fully informed of current rental rates, sizes, locations and amenities of the community.
• Knowledge of Fair Housing Standards.
• Understand and follow company policies and procedures.
• Respond promptly and courteously to all resident requests.
• Assist in designing and implementing a resident retention program (e.g., newsletter or social activities).
• Report any unusual or extraordinary circumstances regarding residents or the community.
• Operate within OSHA standards and company safety policies.
• Seek educational opportunities and self-improvement for personal growth and development.

Supervisory Responsibilities

Only in the absence of the Community Manager.

Qualifications

Education and / or Experience : High school diploma or GED; or one year related experience and / or training; or equivalent combination of education and experience. LIHTC experience required.

Language Skills : Ability to read and comprehend simple instructions, short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations.

Mathematical Skills : Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages.

Training, Certificates, Licenses and Designations : Fair Housing must be completed within 1 day of hire. Preventing Sexual Harassment, Workplace Harassment and Drug Free Workplace courses must be completed within 7 days of hire. Fair Housing Certification is required within 1 day of hire.

Reasoning Ability : Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

Physical Demands : The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the team member is regularly required to use hands, talk or hear; stand, walk, sit, and reach with hands and arms. May climb or balance; stoop, kneel, crouch, or crawl; and smell. May occasionally lift and / or move up to 10 pounds. Specific vision abilities include close, distance, color, peripheral vision, depth perception, and ability to adjust focus.

Work Environment : May be exposed to outside weather conditions. Reasonable accommodations may be made. Noise level is usually moderate.

Corporate Integrity : All team members are expected to act professionally at all times, including treating others with respect, valuing diversity, supporting team / community goals, following company policies and procedures and fostering company core values.

Franklin Group is an Equal Opportunity Employer.

Additional Information

Seniority level : Entry level

Employment type : Full-time

Job function : Marketing and Sales

Note : This description reflects the current job and is not all-inclusive. Referrals increase your chances of interviewing at Franklin Group.

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