Programmer Analyst

We are seeking a Programmer Analyst who will participate in the development of solutions using programming / analytical expertise for day-to-day problems to include maintenance, modification or development of applications / solutions.

Ability to handle multiple priorities from different customers across JHU, JHHS and JHHC.

Specific Duties & Responsibilities

• Applies analysis techniques and procedures to gather and then translate business requirements into functional / technical specifications and designs.
• Maintain databases and system code.
• Installation and modification of package programs.
• Participate in business / technical planning.
• Applies system analysis techniques and procedures to gather and then translate business requirements into high level functional / technical specifications and designs.
• Maintain databases, system code and / or installation and modification of package programs.
• Participate in the development of solutions using programming / analytical expertise for day-to-day problems to include maintenance, modification or development of applications / solutions.
• Manage follow-up and claims issues.
• Develops solutions requiring analysis and research.
• Responsible for critical work and / or complex projects performed within a broader technical and business context.
• Participates in training programs jointly developed with their managers to gain technical, soft and business skills.
• Participate in a portion of the life cycle. May be responsible for the complete life cycle for very small projects.
• Responsible for unit testing on own code.
• Once priorities are set, perform tasks independently with regular progress updates.
• Comprehensive knowledge and compliance of HIPAA rules and regulations in the dissemination of patient Protected Health Information (PHI).
• Utilize online resources including IDX to facilitate efficient claims processing.
• Requires a thorough understanding of medical billing and the unique customer service requirements as related to patients, physicians and administrative staff in a high-volume medical services environment.
• Participate in on-going educational activities.
• Assist in the training of staff.
• Complete three days of training annually.
• Provide limited technical support and training to functional users.

Special, Knowledge, Skills & Abilities

• Able to operate basic office equipment, e.g. photo copier, fax machine, scanner, PC, telephone, etc.
• Keep current of industry changes by reading assigned material on work related topics.
• Excellent communication and customer service skills with the ability to work well under pressure.

Minimum Qualifications

• Bachelor's Degree.
• One-year related experience.
• Additional related experience may substitute for required education, to the extent permitted by the JHU equivalency formula.

Classified Title : Programmer Analyst

Role / Level / Range : ATP / 03 / PC

Starting Salary Range : ($53,800 targeted; Commensurate with experience)

Employee group : Full Time

Schedule : M-F 8 : 30AM - 5PM

Exempt Status : Exempt

Location : Hybrid / JH at Middle River

Department name : SOM Admin CPA Quality Assurance

Personnel area : School of Medicine