Inbound calls (30-60 calls a day). Serving as the first line of customer contact, you can expect to offer world-class customer service on each call. Sales Backup - This person would also act as a backup to the sales department helping with making sales calls when necessary. Outbound Calls (20-30 a d...
Help Desk Call Center Specialist (Full Time). Previous call center experience. Provides inbound and outbound telephone support for the Systems Response Center, serving as an off-site central support point for military, DOD and Federal customers. Provide FCR (first call resolution) to commonly known ...
The TrilliumPlace Call Center Supervisor will provide leadership to staff to ensure effective operations, optimal performance, and quality improvements of the TrilliumPlace Call Center management and processes. Understands and able to clearly articulate the vision and value for referral and call cen...
This position will answer phone calls to identify customer needs, sell automotive parts, and strengthen the overall relationship between Factory Motor Parts and the Customer. ...
In this role, you will be responsible for providing inbound customer support in a call center environment. Duties include but are not limited to answering numerous inbound phone lines, email communication, outbound follow-up calls, and system documentation. Route calls to the appropriate resource. ...
A company is looking for a Call Center Assistant. Key Responsibilities:Make several calls to insureds and agents dailyEnter progress notes following each callCorrespond with policyholders, CPAs, bookkeepers, and agents to gather additional information as neededRequired Qualifications:Strong judgment...
Previous experience in an inbound call center environment preferred. Answer customer calls and provide a positive customer experience in a prompt and professional manner. Calls include selling Mediacom services, resolving billing concerns, troubleshooting service issues and scheduling service and in...
Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor. ...
Come join the Laboratory Client Service Call Center Team at Loyola Medicine-MacNeal Hospital!. Regional call center-Laboratory client services. In this role, The Laboratory Liaison will be responsible for daily support of Laboratory Call Center operations and will provide communication between the v...
The Call Center is open Monday through Sunday from 8 a. A minimum of two years’ experience in a Call Center environment in customer service. Handle all incoming calls into the centralized company phone number. Complete project work, as assigned, by reservation center management. ...
We are currently recruiting a Call Center Representative to be based in our Lisle, IL office for our Call Center Operations team. Job Title: Call Center Agent ...
Job Type Full-time Description .Responsible for supervising the Ball Seed Sales Support Team.Oversee the growth of team members to enhance business procedures, boost sales, and growth.As part of our supervisory team, this position entails training and Development of staff members.Assist in creation,...
Second Shift Call Center Representatives. Second Shift Call Center Responsibilities: . Second Shift Call Center Requirements: . Handle inbound calls, emails and chats. ...
Utilizes in-depth product knowledge to answer more specialized product calls. May be responsible for outbound calls to vendors. Work typically involves regular review of output by a senior coworker or supervisor. Utilizes in-depth product knowledge to answer more specialized product calls. ...
As an Inbound Financial Services Representative, you’ll be the first point of contact for clients calling in with questions or requests related to their banking needs. ...
Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor. ...
Monitor and verify call center staff phone calls with patients, providers, and third-party payers. Additionally, this role provides strategic client management, coupled with virtual program call center oversight and management. Call center management/supervisor experience. ...
Call Center Floor Supervisor is a hands-on role requiring an active and motivational presence on our calling floor. SALARY: 65K plus 10% Bonus --- THIS IS A FULLY ON-SITE POSITION Summary The main responsibility of the Call Center Floor Supervisor is to supervise daily operations and personne...
Work typically involves detailed checks or close review of output by a senior coworker and/or supervisor. ...
This is a call center position to support the Service Center team. HR or IT call center experience, strongly preferred. An employee in this position may be called upon to perform any/all of the following duties as well as additional related tasks. Transfer calls to appropriate personnel. ...
Responds to enrollment, eligibility, or helpline services calls and questions, mails information in response to requests, and refers callers or their concerns to the appropriate department and documents the call in the appropriate systems. Customer service experience (could be call center, retail, b...
In order to attract Call Center Representative that best matches your needs, it is very important to write a clear and precise Call Center Representative job description. We are looking for a Call Center Representative to join our team! As a Call Center Representative, you will be the main liaison b...
We are seeking Claims Call Center Specialists for our growing insurance company!. The Claims Call Center Specialist will be responsible for the intake of initial reports of losses. Verify coverage, recognize potential coverage issues, refer insured's/claimants for estimates and route calls to the ap...
Daily work includes call center activity, transaction processing/data entry, customer correspondence, and quality assurance. As an Investor Services Representative, you will work in a dynamic inbound contact center assisting people reach their personal financial goals. ...
Client and/or call center experience. Demonstrate appropriate call behaviors as outlined by the department. If you need a reasonable accommodation for any part of the employment process, please email our HR Service Center at. ...