Hand and Stone is seeking customer service professionals in the Lakeland area who are open to working in a call center environment that are able to interview immediately. Our call center is open 7 days a week. Skill sets that we are open to are Call Center, professional customer service (office, adm...
Demonstrate the ability to triage or escalate calls when first call resolution cannot be performed to the patient’s satisfaction. Answer inbound phone calls in a prompt, courteous and professional manner ensuring compliance with state and federal regulations. Provide first call resolution where poss...
Respond to inbound retention calls promptly and efficiently as outlined by the required call handling metrics to include productive time, schedule adherence, handle time, after call work, etc. Call center experience in the areas of customer service and/or phone sales, or equivalent experience - 2+. ...
Title: Call Center Representative Approved by: Chief Executive Officer. Reports to: Call Center Manager FLSA status: Non-exempt. Under the direct supervision of the Call Center Manager, incumbent is responsible for scheduling Dental appointments. Call no show patients to reschedule appointments. ...
To provide excellent service to callers regarding claims for multiple lines of business; to expedite the claims application process and provide detailed claim notes on all calls; to resolve issues with one call/one person response; and to direct calls to appropriate escalation path as needed. Educat...
Title: Call Center Representative Approved by: Chief Executive Officer. Reports to: Call Center Manager FLSA status: Non-exempt. Under the direct supervision of the Call Center Manager, incumbent is responsible for scheduling Dental appointments. Call no show patients to reschedule appointments. ...
Qualifications Previous 3-6 months customer service or customer support experience preferred Previous 3-6 months call center or office background experience a plus Basic computer skills Quick learner and able to work independently Type 20-25 words per minute accurately Strong phone an...
Daily work includes call center activity, transaction processing/data entry, customer correspondence, and quality assurance. As an Investor Services Representative, you will work in a dynamic inbound contact center assisting people reach their personal financial goals. ...
The Customer Service Representative will be an energetic and reliable professional in the Movado Call Center. The Customer Service Representative will be responsible for answering incoming customer calls, utilizing company policies to solve customer issues, and directing calls to the managerial team...
CALL CENTER COLLECTIONS REPRESENTATIVE. Our Call Center Collections Representatives are responsible for the following tasks:. This position is responsible for reaching out to open accounts using the latest contact center technology and ethical recovery strategy. Make outbound and receive inbound cal...
Qualifications 1 year of customer service or customer support experience 1 year of previous call center or office background experience required A high school diploma or GED is preferred Technical savvy (able to toggle between multiple browsers & systems using dual monitors) Previous experience ...
Respond to inbound retention calls promptly and efficiently as outlined by the required call handling metrics to include productive time, schedule adherence, handle time, after call work, etc. Call Center, Inside Sales, Sales. Call center experience in the areas of customer service and/or phone sale...
Will be checked prior to allowing login to system) Firewall must be enabled (Will be checked prior to allowing login to system) Click her for the BYOD policy for full detailed list of requirements Qualifications Previous 3-6 months customer service or customer support experience preferred Previ...
Through our Humana insurance services and CenterWell healthcare services, we make it easier for the millions of people we serve to achieve their best health – delivering the care and service they need, when they need it. This policy shall apply to all employment actions, including but not limited to...
Demonstrate the ability to triage or escalate calls when first call resolution cannot be performed to the patient’s satisfaction. Inbound & Outbound calling . Answer inbound phone calls in a prompt, courteous and professional manner ensuring compliance with state and federal regulations....
Responsibilities of Remote Call Center Representative. MDS is currently seeking experienced and successful outbound contact center representatives to work remotely at home. ...
Hand and Stone is seeking customer service professionals in the Lakeland area who are open to working in a call center environment that are able to interview immediately. Our call center is open 7 days a week. Skill sets that we are open to are Call Center, professional customer service (office, adm...
Previous customer service, banking, and/or call center experience required. Manages inbound calls and/or virtual teller sessions. ...
Qualifications Previous 3-6 months of customer service or customer support experience preferred Previous 3-6 months of call center or office background experience a plus Basic computer skills Quick learner and able to work independently Type 25 words per minute accurately Strong phone...
Qualifications 1 year of customer service or customer support experience 1 year of previous call center or office background experience required Technical savvy Previous remote work from home experience a plus Quick learner and able to work independently Type 35 words per minute accurately Strong ph...