Reporting to the Senior Project Manager, this position will serve on the management team and as the key personnel on all contact center operations, compliance, and performance matters. Support the services provided by the agents, implement program improvement planning and implementation, and ensure ...
OPERATIONS AND FINANCE MANAGER, School of Social Work, Center for Innovation in Social Work and Health. OPERATIONS AND FINANCE MANAGER, School of Social Work, Center for Innovation in Social Work and Health. CISWH currently invites applications for the Finance and Operations Manager position who wil...
A Proxy Call Center Representative, who will work remotely, is an extremely professional individual, with excellent reading comprehension and verbal communication skills. To be successful in this role, a Proxy Call Center Representative must be able to multi-task in a high-volume production driven e...
Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies. Our Property Managers have the opportunity to earn performance-based. Our Property Managers get to work independently at multiple locati...
Are you looking for a patient-focused, innovation-driven company that will inspire you and empower you to shine? Join us as a Manager, Lab Operations in our Cambridge, MA office. Join Takeda as a Manager, Lab Operations where you will be part of team dedicated to supporting the labs and scientists o...
No call center representative agent experience needed. Call Center Representative Agent Work At Home - Part Time Remote Paid Panelists. Call center representative agent experience is not necessary. If you are a call center representative agent or someone just looking for a flexible part time remote ...
As an ON-CALL Customer Service Representative, you will be responsible for supporting the mission of a government program located in your state. The Customer Service Representative works as a part of a dynamic team of professionals assisting the United States Citizenship and Immigration (USCIS) Appl...
Process inbound call center calls including escalated calls, as needed. Knowledge of call center operations and ACD call center technologies. The supervisor will aid the management team in staffing decisions, determining call center goals, answer staff questions and provide guidance and feedback to ...
Latinos for Education is seeking a diligent and efficient Manager, Development Operations to bolster our development efforts. Reporting to the Chief Advancement Officer, the Manager, Development Operations will play a critical role in ensuring that our development systems are robust, accurate, and f...
Virtual Call Center Supervisor. Overseas Adventure Travel is seeking an experienced and dynamic Virtual Call Center Supervisor with a strong background in managing remote teams. Monitor and evaluate call center performance metrics, such as call volume, average handle time, and customer satisfaction,...
The supervisor will aid the management team in staffing decisions, determining call center goals, answer staff questions and provide guidance and feedback to team members. Be responsible for the overall supervision, training, quality assurance and optimization of a 24x7x365 medical call centers cust...
Regional Warehouse Operations Manager. Regional Warehouse Operations Manager. Remember, your role as a Regional Warehouse Operations Manager is crucial to our operational success!. PL (Third-Party Logistics) and Michelin environment whose multifaceted role is crucial for the efficient functioning of...
As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s exceptional service and ensuring that customers get all the help they need on their journeys by inspecting and maintaining equipment. Location:600 Mystic Valley Pkwy, Somerville, Massa...
Thank you for your interest in a career at NeighborHealth, formerly East Boston Neighborhood Health Center!Everywhere you turn, you can feel the immeasurable level of enthusiasm here at NeighborHealth! We are one of the largest community health centers in the country, supporting the greater Boston a...
Position: Purchasing Manager, John B. Hynes Veteran Memorial Convention Center. Twice named one of the 10 most innovative companies in sports by Fast Company magazine and one of the top three Best Employers for Diversity in America by Forbes, Levy’s diverse portfolio includes award-winning res...
Data Operations and Analysis Manager. Horizons for Homeless Children to better understand its operations and the outcomes of its services on low-income children and families across Massachusetts. A successful candidate will have a demonstrated enthusiasm for learning new data analysis tools/techniqu...
Virtual Call Center Supervisor. Overseas Adventure Travel is seeking an experienced and dynamic Virtual Call Center Supervisor with a strong background in managing remote teams. Monitor and evaluate call center performance metrics, such as call volume, average handle time, and customer satisfaction,...
About the RoleAs a Remote Customer Service Representative, you'll provide exceptional customer service from the comfort of your own home. Qualifications•High school diploma or equivalent•Excellent customer service skills•Strong communication and interpersonal skills•Ability to work independently and...
As a Senior Project Manager, you will be responsible for ensuring the successful delivery of the Unified Billing Platform, a high-priority project with a deadline extending to 2026 based on commitments made to the Federal Reserve (FED). Randstad US Senior Project Manager - Boston, Massachusetts. Thi...
The Senior Project Manager, Community Engagement, will oversee process improvement, project management, and administrative responsibilities, contributing to the overall efficiency and effectiveness of the Community Engagement & External Affairs team. Event & Project Management: Serve as the ...
Provides frontline team exceptional support through a variety of mechanisms in order for them to deliver superior customer service. Coaches and mentors frontline team members in skill development, customer service elevation and company culture behaviors. This job is a member of the Hubs & Gatewa...
GROUP TRAVEL PROPOSAL AND OPERATIONS MANAGER. The Proposal and Operations Manager (Group Travel) is responsible for conceptualizing, pricing and proposing group incentive travel programs to new and repeat clients. Mentor and train Account and Program Managers to support in proposal development, cost...
Our client, a manufacturing company with an excellent reputation for its superb products, employee experience, and culture, is looking for an Account Manager/Sales Representative to join their team. Manage all reporting about the health of customers' accounts. Previous account management experience....
We are seeking full-time, 40-hour Call Center Representative to support Pentucket Medical Associates call volume, fielding approximately 65 inbound calls per day. Call Center Representative - Lawrence-Hybrid-(3302545). Our Call Center is based out of our RiverWalk location in Lawrence, MA. Previous ...
As the Operations Transformation Portfolio Manager, you’ll oversee the Portfolio of Transformation Programs that will encompass leading, managing, and executing complex business transformation initiatives that align with the Operations Roadmap. Our team consists of seasoned project managers, portfol...