You are a collaborative and problem-solving Customer Experience Manager that will improve customer engagement and share customer insights across the organization. Develop the strategy to achieve desired and intended customer experience. You will be responsible for gathering, analyzing, and sharing c...
You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer servic...
Pixalate is hiring a Senior Customer Success Manager (CSM) to join our growing team in the DC area. Managing the complete lifecycle of client accounts, including onboarding, training, customer support, subscription renewals and upsells, and quarterly business reviews. Driving positive customer succe...
Pixalate is hiring a Senior Customer Success Manager (CSM) to join our growing team in the DC area. Minimum Experience: Mid Level. Managing the complete lifecycle of client accounts, including onboarding, training, customer support, subscription renewals and upsells, and quarterly business reviews. ...
The Customer Experience Manager (CEM) is responsible to “Wow the Customer”, front end operations, cash management, cleanliness, safety and driving sales. This means that you not only deliver in your role as the Customer Experience Manager, but you also model leadership behaviors and deliver as a man...
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Deliver a customer ce...
Are you Customer-obsessed, data oriented, technologically curious, and confident in proposing opportunities to improve the experience of brands who work with Amazon to grow their businesses? Amazon is seeking an experienced, talented, and motivated Senior Product Manager Technical (PM-T) to join our...
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Deliver a customer ce...
In partnership with the Store Manager, model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors. Essential Duties and Responsibilities of Customer Experience. Ensure all associates utilize company tools and technology to deliver an ...
We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. ...
Technical working knowledge and experience with Communication Manager, Session and System Manager. Experience working in the support field and direct customer interactions. This is an onsite role at the customer location so candidate must be located in or within a commutable distance to Fairfax, VA ...
Performs Project Management on behalf of the Customer throughout the project cycle (Cradle to Grave) from project requirement initiation, through funding (to include CN when required), design, permitting, CSP, Contract/Procurement, Construction, and closeout. Facilities/Construction Project Manager ...
V2X is anticipating award on a new program and is hiring a Program Manager. The Program Manager is responsible for overall cost, schedule, and technical performance of the program within established contract baselines. The Program Manager is responsible for overall cost, schedule, and technical perf...
We are seeking a senior level program manager with a strong technical background and demonstrated success in leading and managing large delivery teams providing Agile DevSecOps for a portfolio of enterprise-level applications and systems to support the US Coast Guard (USCG) Command, Control, Communi...
The CARFAX Quality Assurance group is looking for a Customer Experience Specialist to join their team! The Customer Experience Specialist will help increase call quality across different areas of our business to increase revenue and retention. Join Team CARFAX as a Customer Experience Specialist. We...
Fors Marsh is seeking an experienced Account Manager to manage major activities in support of federal national health communications projects. We hold ourselves accountable to the values that have always defined us. ...
Provide guidance, direction, and oversight to junior level Project Managers and Assistant Project Managers on assigned projects. The Project Manager will lead by example and personify the Company's Mission, Vision, and Values, taking ownership of their assigned projects. This Project Manager will su...
We are a federal IT company on a mission to make customer experience (CX) the center of every government solution. ...
Support the Customer Success mission: assist Customer Success leadership by identifying, leading, and reporting on key initiatives to further the mission and expansion of Customer Success within Clarivate. Clarivate is seeking a dynamic Customer Success Manager (CSM) to join our esteemed global Cust...
Creation of and updating account profiles, creating/delivering quotes, and building deals/opportunities in Salesforce. Developing/instilling confidence and trust with your core list of accounts while expanding the contact base. ...
Leidos has an exciting career opportunity for a Veterans Affairs (VA) Account Manager to strengthen and advance customer engagements. The Account Manager must have extensive career experience and recognized credentials supporting VA missions and operations along with a sustained network and strong r...
Do you love to collaborate and help businesses thrive? At the Apple Store, you connect business professionals and entrepreneurs with the tools they need in order to put Apple solutions to work in their businesses.As a Business Expert, you help them learn about Apple products and explore various poss...
Leidos has an opening for a Project Manager in the National Military Command Center located at the Pentagon Washington DC. The candidate will lead and manage project planning, resourcing, supply, progress reporting, trouble-shooting and project team management. Project Management and or Project Coor...
Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Establish customer ...
The Program Manager will serve as the primary point of contact (POC) for communicating issues, concerns, or problems that arise during the performance of this Task Order and will have overarching responsibility for the success of the Task Order for a federal government agency. The Program Manager wi...