You understand the ins and outs of customer support organizations what drives call volume, how to unlock and deliver customer value and think about customer support in a digital, self-service manner and you're ready to apply your knowledge to help clients optimize and transform their customer servic...
You are a collaborative and problem-solving Customer Experience Manager that will improve customer engagement and share customer insights across the organization. Develop the strategy to achieve desired and intended customer experience. You will be responsible for gathering, analyzing, and sharing c...
Pixalate is hiring a Senior Customer Success Manager (CSM) to join our growing team in the DC area. Minimum Experience: Mid Level. Managing the complete lifecycle of client accounts, including onboarding, training, customer support, subscription renewals and upsells, and quarterly business reviews. ...
Pixalate is hiring a Senior Customer Success Manager (CSM) to join our growing team in the DC area. Managing the complete lifecycle of client accounts, including onboarding, training, customer support, subscription renewals and upsells, and quarterly business reviews. Driving positive customer succe...
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Deliver a customer ce...
In partnership with the Store Manager, model and lead a customer-first selling culture through effective routines, visual brand standards, and engagement behaviors. Essential Duties and Responsibilities of Customer Experience. Ensure all associates utilize company tools and technology to deliver an ...
In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager. Deliver a customer ce...
Are you Customer-obsessed, data oriented, technologically curious, and confident in proposing opportunities to improve the experience of brands who work with Amazon to grow their businesses? Amazon is seeking an experienced, talented, and motivated Senior Product Manager Technical (PM-T) to join our...
We strive to inspire our customers, cultivate confident leaders, and serve our communities by fostering an inclusive environment for everyone to learn, shop, and create. ...
The Customer Experience Manager (CEM) is responsible to “Wow the Customer”, front end operations, cash management, cleanliness, safety and driving sales. This means that you not only deliver in your role as the Customer Experience Manager, but you also model leadership behaviors and deliver as a man...
Technical working knowledge and experience with Communication Manager, Session and System Manager. Experience working in the support field and direct customer interactions. This is an onsite role at the customer location so candidate must be located in or within a commutable distance to Fairfax, VA ...
Senior Manager, Design Operations. Senior Manager, Design Operations. We are currently seeking a Senior Manager to join our Design Operations team. ...
Operations manager for program; provides technical support to projects and/or tasks in accordance with contract requirements, and applicable policies, procedures and guidelines. Operations manager for program; provides technical support to projects and/or tasks in accordance with contract requiremen...
Support the Customer Success mission: assist Customer Success leadership by identifying, leading, and reporting on key initiatives to further the mission and expansion of Customer Success within Clarivate. Clarivate is seeking a dynamic Customer Success Manager (CSM) to join our esteemed global Cust...
The Regional Account Manager (RAM) is an exciting new role within the Fortinet sales organization that is focused on an important subset of the Mid-Market segment. Work closely with your local Channel Account Manager (CAM) and our reseller partner network to drive deals, increase revenue, and enable...
Operations and Budget Manager. The Operations and Budget Manager is responsible for leading all administrative and operational functions within the School of Nursing, the College of Public Health AR/VR and Simulation labs, and the Mason and Partner Clinics located off-campus. This position is highly...
Position: Software Architect/Program Manager (Senior Level). Fluency in multiple programming languages. Working knowledge of multiple programming languages and frameworks. ...
Serve as the customer-facing and program lead for the lifecycle development of electro-optical lidar navigation sensors and systems. Define program governance to ensure appropriate controls are established and enforced, promoting accountability, transparency, and responsiveness. Plan the overall pro...
Amazon has an immediate opening for a Senior Program Manager to join our Finance and Business Integration team. As a Finance Senior Program Manager, you will:. Successful candidates will have deep experience in the following three disciplines Accounting, Program Management and Finance Systems. As a...
Position Overview: The Key Account Manager (KAM) for the Law Firm Market will be responsible for managing and expanding relationships with our key law firm clients. Account Management: Manage a portfolio of key law firm accounts, serving as the primary point of contact. Strategic Planning: Develop a...
Project Management: Strong project management skills are vital for planning, executing, and monitoring data projects. Project Planning: They define project scope, objectives, and deliverables, creating a detailed project plan. The primary functions and activities of a Data Project Manager can be sum...
The Program Manager is responsible for the management of cost, schedule, quality and risk. Ensure that all work on the contract complies with the contract terms and conditions and is approved/coordinated with senior corporate managers. Responsible for making sure the program is staffed and working w...
As a Customer Success Manager you will usher government teams through a standardized cloud migration onboarding journey by facilitating process briefings, liaising across technical teams, and creating customer experience resources. In this role, you will collaborate with teammates and government pro...
Point of Care Customer Experience Specialist, (CES). Increase and maintain customer loyalty thatdelivers continual product retention and customer feedback scores at or aheadof promoted classification. Develop and coordinate the customer training,implementation, and go-live plan in conjunction with c...
To enable continued growth both locally and nationally, Michael Baker's Greater DC / Maryland offices seeks a Transit Leader/Senior Project Manager who will be focused on executing technical work, mentoring junior staff, and overall growth of the Transit Department. You will be directly involved wit...