Ability to develop customer success plans outlining customers’ KPIs, customer stakeholders, critical success factors, and product adoption plan working closely with customers and colleagues in other roles. Develop customer success plans outlining Customer’s KPIs, stakeholders, critical success facto...
As a Customer Success Manager at i2Group, you will play a pivotal role in ensuring the success and satisfaction of our law enforcement customers. Excellent customer management skills including project management, resolving issues, setting customer expectations, customer training support, and buildin...
The Customer Experience Complaints Program Manager will lead the Bank's Complaint Management program ensuring compliance with regulatory and policy expectations. Oversee the VoC Trending Call to discuss emerging Customer feedback/friction and potential Customer-impacting initiatives with key stakeho...
Typical monthly duties will include responsibility for client interface on all assigned projects, proposal support for new sales, typical project management duties including project profitability reporting, staffing oversight, schedule and progress control, quality, safety, and project status report...
As the Operations Lead, they will be pivotal in assisting the executive team, spearheading strategic endeavors, and ensuring the company's continued success in the rapidly evolving fintech industry. A typical day in this role can be quite dynamic and varied, as it involves overseeing various aspects...
SoFi is hiring an experienced program manager to join our operations project management office and support our transformation program management team. This person will help guide the work of various Operations groups in automating manual processes and managing member-centric servicing programs to im...
As a Program Management Associate within the Financial Control team working on the Fixed Income Transformation project, you will partner with various stakeholder across multiple regions to deliver project objectives throughout multiple phases including requirements documentation, functional analysis...
The **Project Manager for Advanced Power Generation Services** will function in a mid-level project manager capacity. As a Project Manager you are the execution hub for our clients and project teams, providing leadership and alignment for successful sustainable generation projects. Project Manager -...
Senior Manager, Technical Program Management (Bank Tech). About the team: As a Senior Manager of Technical Program Management (TPM) on Capital One's Enterprise product & platform organization, we're looking for someone that can help us build solid platforms on mobile and web surfaces that will h...
The Eastern Shore Key Account Manager plays an integral role in our sales organization by developing relationships with important customers in order to grow new business within these accounts. Work with Business Development Manager or store personnel to effectively transition key accounts. Manage a ...
We are focused on building the future of Chase's digital ecosystem capabilities by delivering customer experiences across the purchasing journey, while connecting our customers to numerous partner brands and benefits in ways that are intuitive, simple, and meaningful - all in service of our core mis...
The Project Group Manager is accountable for management of complex/critical/large professional disciplinary areas. ...
This position will report directly to the Lead Business Manager for Investment Products Operations Business Management with dotted line accountability to the Investment Products Operations leadership team within the AWM Operations organization. Morgan Asset & Wealth Management Finance and Busine...
We are currently seeking a dynamic Customer Success Associate to join our growing teams across the country. Manage your own customers, under supervision from manager or team and work across Customer Service function to complete or resolve customer requests. Provide consultative customer service; hel...
OVERVIEW CBM Insurance Group, an Alera Group Company, is seeking a Commerical Lines Account Manager to join our team! If that is what you’re looking for, this is your chance to be part of an amazing organization! Join a team where each employee is empowered to listen generously, speak straight, coll...
Requires a comprehensive understanding of multiple areas within banking technology and operations and how they interact in order to achieve the objectives of the function. Lead and mentor a global testing professionals, including testers, analytics, and test managers. ...
The Customer Experience Manager (CEM) is responsible to “Wow the Customer”, front end operations, cash management, cleanliness, safety and driving sales. This means that you not only deliver in your role as the Customer Experience Manager, but you also model leadership behaviors and deliver as a man...
SENIOR MANAGER OPERATIONS RISK PROGRAM WHAT IS THE OPPORTUNITY? This key position supports the Senior Vice President, Business Controls Officer within Banking and Investment Services (B&IS) and has primary responsibility for designing and implementing powerful, impactful and robust operational risk ...
Responsibilities: Management, supervision, and design of transportation projects for public agencies and municipalities in New Hampshire and/or Maine Supervision and development of Plans, Specifications, and Estimates for projects under the oversight of the Director of Transportation Engineering Dir...
Oversee project financials, including billing and invoicing processes. Lead and manage site civil projects from initiation to completion. Use AutoCAD Civil 3D and Vision for project design and analysis. Build and maintain client relationships, ensuring project delivery meets client expectations. ...
We’re looking for an Account Manager. You’d also oversee field operations and supervise a Production Manager, who works with the crew to deliver fantastic service in the field. Maintaining satisfactory accounts receivable levels. ...
The Client Success Manager is responsible for developing and maintaining excellent relationships with existing and prospective clients, both internal and external, and driving results related to Product & Technology efforts and general client satisfaction. This role is accountable to the Client Succ...
Knowledge of project management methodologies, tools and best practices. Skills in planning, monitoring, reporting, and controlling complex projects. Experience in managing project costs and resources tracking against budgets. Ability to engage with the wider project delivery communities and share l...
Account Managers are primarily responsible for managing existing and new accounts that generate sales revenue, that creates profit, while identifying and cultivating new business opportunities in person, online or by phone. As an external face of our organization, the Account Manager must serve as a...
We are currently seeking a dynamic and highly-driven Senior Commercial Account Manager to join our thriving Mortgage team. As a Senior Commercial Account Manager, your key responsibilities will include:. The ideal candidate for the Senior Commercial Account Manager position will have:. This is a per...