This is a customer-centric role where you are the customers’ first line of support responding to and solving requests in a timely manner. Partner with cross-functional team members to communicate customer feedback in order to identify and implement process improvements that bring greater effic...
Must be able to see and speak with customers and observe equipment operation. Required to work overtime and extended hours to support center operational needs. ...
This is a customer-centric role where you are the customers' first line of support responding to and solving requests in a timely manner. Partner with cross-functional team members to communicate customer feedback in order to identify and implement process improvements that bring greater efficiency ...
This is a customer-centric role where you are the customers’ first line of support responding to and solving requests in a timely manner. Partner with cross-functional team members to communicate customer feedback in order to identify and implement process improvements that bring greater efficiency ...
Join us in championing customer satisfaction and supporting the business alongside the Customer Experience team. Efficiently manage and respond to customer inquiries across multiple channels, including phone, email, live chat, and various social media platforms, providing customers support across al...
The Customer Support Associate will provide best-in-class support to our customers. A typical day would consist of responding to customer support emails and inbound calls to educate customers and applicants on our products and help customers through their end-to-end journey with Bread. Customer Supp...
After an initial training period, the Customer Support Administrator will be able to triage a customer’s inquiry, evaluate the urgency of the request, identify the proper course of action, and execute efficiently and effectively. Maintain customer support email inbox, addressing new customer inquiri...
Customer Service Specialist duties:. Customer Service Specialist requirements:. Our more than 600 dedicated Customer Service Specialists, nurses, care coordinators, nurse practitioners (NPs) and business professionals integrate and manage care for more than 20,000 patients with late-stage chronic ki...
Our Pharmacy Benefit Management (PBM) team seek dedicated, compassionate, and empathetic Customer Service Representatives to join our team who are genuinely interested in helping people at some critical points of their lives. The Call Center Customer Service Representative represents the company, an...
Prior Field/Technical and/or Manufacturing experience supporting TA Instruments’ Microcalorimetry Instrumentation, as additional product knowledge is a plus. Provide Support (diagnosis and troubleshooting) directly to Customers and Field Service Representatives via phone and/or email when problems h...
Strong written and verbal communication skills, capable of explaining complex technical concepts to both technical and non-technical audiences. Provide advanced technical support through phone, email, live chat, and ticketing systems. Proficient in managing support tickets, documenting issues, and f...
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
What does a Technical Support Specialist do at Rinnai?. Provide phone support in the service, installation and troubleshooting of all Rinnai product. Ensure the identification, documentation, and resolution of quality/performance issues; Support in the repair and/or failure analysis of product retur...
Our Seasonal Healthcare agents help ResultsCX customers with any and all healthcare related inquiries! Calls will include, but are not limited to, questions about current health insurance policies or benefit cards, requests to update personal information on accounts, support completing orders, and m...
As a Customer Service Associate Representative, you'll play a crucial role in delivering exceptional patient care and support while representing Accredo with professionalism and empathy. Our Customer Service Associate Representatives are integral to our mission of elevating patient care. This role r...
Strong customer handling, conflict resolution, and problem solving skills; focus on quality of customer experience. Services a high volume of incoming calls and emails from policyholders, agents, and internal customers. Handles a variety of policy related transactions and other customer service rela...
Thoroughly and efficiently gather customer information, assess and fulfill customer needs, and educate customers where applicable regarding products and services. In this role, you will take your exemplary customer service skills, patience, understanding, and compassion to answer inbound phone calls...
This is a full-time hybrid role for a Technical Support Specialist/Manager at LinkTrust. The role involves providing technical support, troubleshooting, and ensuring customer satisfaction. Technical Support and Troubleshooting skills. Customer Satisfaction and Customer Support skills. ...
Splunk is seeking a Sr Technical Support Engineer to provide enterprise level support to our customers and partners. This is a very dynamic role where you will provide technical assistance, tackle and resolve customer problems, work with engineering on various product issues, and contribute to proje...
Provide information to customer service colleagues, relationship managers, internal partners and stakeholders, and customers to resolve customer issues. Title: Customer Service Representative / Financial Advisor. Participate in moderately complex support services in account management, operations, d...
The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in this Gig as a Service Provider for TurboTax you will need to be proficient in the following:. We're looking for enthusiastic individuals who are eager to lea...
Our customer service representatives support all customer needs by responding to inquiries, processing return authorizations, basic troubleshooting, and acting on behalf of the customers as their advocate with all internal departments to resolve concerns and requests in a timely and compassionate ma...
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. Lead Generation (the ac...
The Senior Manager of Technical Support will lead and provide technical vision and strategy for Technical Support and Services. As an active member of the Global Customer Support organization, we expect you to contribute to the Global support vision, bring initiatives to the table and collaborate to...
Thoroughly and efficiently gather customer information, assess and fulfill customer needs, and educate customers where applicable regarding products and services. In this role, you will take your exemplary customer service skills, patience, understanding, and compassion to answer inbound phone calls...