Must be able to see and speak with customers and observe equipment operation. Required to work overtime and extended hours to support center operational needs. ...
After an initial training period, the Customer Support Administrator will be able to triage a customer’s inquiry, evaluate the urgency of the request, identify the proper course of action, and execute efficiently and effectively. Maintain customer support email inbox, addressing new customer inquiri...
Maintain high customer satisfaction by ensuring prompt customer service and resolving issues on first contact. Own customer issues by identifying, researching, and resolving complex customer issues in a timely manner. Identify and support development opportunities. Ensure efficient resolution of cus...
We are seeking an experienced L3 Technical Support Engineer to join our dynamic team. Develop and maintain technical documentation, knowledge base articles, and support procedures to enhance efficiency and consistency in customer support delivery. Minimum of 5 years of experience in a technical supp...
Exciting opportunity for a sharp Technical Support Analyst to join a dynamic organization where you can make an impact. Approximately 60% is in-person support, and 40% is phone support. Support users in multiple locations and also assist with remote support of our other users nationwide. Troubleshoo...
As an IT Support Specialist, you will provide technical assistance and support for IXOPAY’s IT systems and assets, assist with upgrades and fixes, and provide training and support as needed. This position will be a hybrid role in the Salt Lake City Metropolitan area. Ability to maintain confidential...
Thoroughly and efficiently gather customer information, assess and fulfill customer needs, and educate customers where applicable regarding products and services. Healthcare Customer Service Representative – Work From Home. Ability to identify customer needs and articulate products and services. Joi...
As a Customer Service Associate Representative, you'll play a crucial role in delivering exceptional patient care and support while representing Accredo with professionalism and empathy. Our Customer Service Associate Representatives are integral to our mission of elevating patient care. This role r...
You are customer-centric and maintain a high level of customer care in a variety of different and complicated situations. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining th...
Join us on our mission to elevate customer experiences for people around the world.As a member of the Everise family, you will be part of a global experience company that believes in being people-first, celebrating diversity and incubating innovation.Our dedication to our purpose and people is being...
The Senior Manager of Technical Support will lead and provide technical vision and strategy for Technical Support and Services. As an active member of the Global Customer Support organization, we expect you to contribute to the Global support vision, bring initiatives to the table and collaborate to...
Qualifications Previous 1 year customer service or customer support experience required Previous 1 year call center or office background experience required Technical savvy (able to toggle between multiple browsers & systems using dual monitors Previous remote work from home experience pref...
Technical Support Specialist III - $33. You will be working in a group consisting of 3 desktop support specialists. Technical Support Spec II - $29. We support all state agencies in the geographic area and a variety of enterprise applications offering a challenging fast-paced work environment. ...
The Technical Service and Care Representative will provide technical and problem resolution to customers. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. We are looking for a Technical Service and Care Representative to work out of our S...
Prior Field/Technical and/or Manufacturing experience supporting TA Instruments’ Microcalorimetry Instrumentation, as additional product knowledge is a plus. Provide Support (diagnosis and troubleshooting) directly to Customers and Field Service Representatives via phone and/or email when problems h...
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Support Pega customers and Pega partners and deliver technical solutions . We provide world-class engineering support and advice on the use of Pegasystems’ Products and Applications. Acting as a trusted advisor in support of Pega technology. You will work to gain insights and understanding of our cu...
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Splunk is seeking a Sr Technical Support Engineer to provide enterprise level support to our customers and partners. This is a very dynamic role where you will provide technical assistance, tackle and resolve customer problems, work with engineering on various product issues, and contribute to proje...
Our Seasonal Healthcare agents help ResultsCX customers with any and all healthcare related inquiries! Calls will include, but are not limited to, questions about current health insurance policies or benefit cards, requests to update personal information on accounts, support completing orders, and m...
As a Customer Service Representative, you will help TurboTax customers by answering their questions concerning TurboTax products and tax return software. The ability to understand and empathize with our customers needs while driving innovation and providing top-notch service. To be successful in thi...
Our Pharmacy Benefit Management (PBM) team seek dedicated, compassionate, and empathetic Customer Service Representatives to join our team who are genuinely interested in helping people at some critical points of their lives. The Call Center Customer Service Representative represents the company, an...
As a Customer Service Representative, you'll support TurboTax customers with product and software inquiries, including downloading, logging in, basic navigation, importing documents, printing, filing, and fundamental tax questions. As a CSR, you'll play a crucial role in ensuring our customers have ...
Thoroughly and efficiently gather customer information, assess and fulfill customer needs and educate customers where applicable regarding products and services. In this role you will take your exemplary customer service skills, patience, understanding and compassion to answer inbound phone calls fo...