Answer Help Desk phones and provide Tier I-II support to users on a variety of issues. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. Development - Annu...
The primary responsibility of the Help Desk Supervisor is to oversee daily operations and prioritize tasks for the Help Desk team, ensuring service level agreements and key performance indicators are achieved. They will assess the help desk teams' processes and performance metrics, identifying and i...
We are seeking an IT Help Desk Agent (IT Support Specialist III-IV) passionate about problem-solving and customer service to assist our customers with computer systems, hardware, and software. The IT Help Desk Agent performs highly complex to highly advanced (senior-level) computer systems support w...
We are looking for an entry level Help Desk Specialist to support one or more Help Desk systems developed and operated by ASM Research. Performs a variety of basic user-problem analyses for the help desk; assists with monitoring the network management systems and ensures a prompt and appropriate res...
Experience of 1-2 years in Support Helpdesk. Experience and or understanding of Virtual Desktop Infrastructure support (Citrix Xen Desktop, Xen App, Receiver). Remote desktop troubleshooting. ...
Help Desk Tickets: Respond to and resolve help desk tickets, escalating issues as needed and ensuring timely resolution to maintain high client satisfaction. Prior experience or coursework related to IT help desk, desktop support, or systems administration is a plus. Helpdesk Support Technician 1 to...
As an IT Support Team Lead at West Shore Home, you will contribute to this mission by assisting the IT Support Manager in growing and maintaining a team of Help Desk Technicians to ensure the team is resolving issues for end users. What You’ll ContributeIn this role, you can expect to:Train new IT H...
Troubleshoot application problems, acting as liaison between the customer*Skills:*Application support, Help desk, Help desk support, Troubleshooting, Windows*Top Skills Details:*Application support,Help desk,Help desk support,Troubleshooting*Additional Skills & Qualifications:*Critical Thinking ...
Help Desk Technician Responsibilities:. Document internal procedures related to Help Desk related responsibilities. Help Desk Technician Requirements:. Setup, configure, deploy and troubleshoot desktops and laptop. ...
The Help Desk/Application Support Specialist is responsible for providing technical assistance to internal and external users, ensuring that application issues are resolved in a timely and professional manner. Respond to help desk inquiries via phone, email, or ticketing system. Microsoft 365 Certif...
The IT Help Desk Technician is responsible for providing quality technical support and customer service to all customers of the Berkshire Hathaway Automotive organization. Working hours: Our help desk is open from 7:30 am to 7:00 PM CST Monday to Friday and from 08:30 am to 5:00 PM CST on Saturday w...
Serve as the first point of contact and front-end support answering inbound helpdesk requests for all areas of the IT Enterprise. Provide feedback on reducing ticket times and helpdesk efficiency. Diagnose, troubleshoot and resolve technical issues related to Wi-Fi and remote connectivity, IT hardwa...
Experience - Must have a three years of cumulative experience consisting of intermediate level IT help desk, IT service desk, or technical support experience. Required Tests for Placement Skills or Special Abilities - Must have an intermediate knowledge of a service desk or help desk environment. Mu...
Prototype:IT is seeking IT Help Desk Support Specialists who are problem-solvers with a desire to grow their IT knowledge in a challenging and fast-paced environment. Our IT Help Desk Support Specialists provide technical support to customers by installing, configuring, repairing, and troubleshootin...
Required Experience:** Minimum 5+ years of Help Desk experience* Help Desk ticketing tools, i. Description:*The Service Desk Analyst has a very wide array of tasks, all surrounding inbound contacts. We help clients activate ideas and solutions to take advantage of a new world of opportunity. ...
Customer service, Service desk, Ticketing system, Help desk, Help desk support, ServiceNow, Phone support. Customer service, Service desk, Ticketing system, Help desk, Help desk support. The client is looking for an entry-mid level Helpdesk technician. We help clients activate ideas and solutions to...
This is your opportunity to start a lifelong career with unlimited opportunity.Discover the flexibility youve been searching for by taking a minute to finish our online application.No experience, Willing to train.Ability to work within recognized turnaround times.Must have exceptional social skills ...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
Genesis10 is seeking a Tier-2 Day Shift and Weekend Help Desk Technician for our client in the Transportation Services Industry. The role of the Service Desk Level II is to ensure proper computer operations so that end-users can carry out business tasks. Service Now toolset and requires phone, in-pe...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Performs remedial re...
They are looking for a Help Desk technician to join their team as they recently promoted someone upward. Help desk or technical support experience preferred. Ideally looking for someone who can help with Tier 1 and some 2 support. ...
Genesis10 is seeking a Tier-2 Evening and Weekend Help Desk Tech for our client in the Transportation Services Industry. The role of the Service Desk Level II is to ensure proper computer operations so that end-users can carry out business tasks. Service Now toolset and requires phone, in-person, ha...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Performs remedial re...
We are looking for a Help desk specialist to provide technical support to Clients in an efficient and accurate manner. Preserve and grow your knowledge of help desk procedures, products and services. Proven working experience in providing Help Desk support. Minimum of 3 years of experience working i...