The primary responsibility of the Help Desk Supervisor is to oversee daily operations and prioritize tasks for the Help Desk team, ensuring service level agreements and key performance indicators are achieved. They will assess the help desk teams' processes and performance metrics, identifying and i...
Answer Help Desk phones and provide Tier I-II support to users on a variety of issues. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. Development - Annu...
Senior IT Help Desk Specialist. Ensure that the help desk teams across our globally distributed call centers provide consistent and reliable support to end-users, having sensitivity to cultural differences and can adapt communication styles accordingly. Act as a senior point of escalation for unreso...
CornerStone Technology Talent Services (TTS) is seeking a skilled and motivated IT Help Desk Agent to join our team in Richardson, Texas. The ideal candidate will have strong technical skills, particularly with Microsoft Office Suite and Genesys Help Desk software, and will be experienced in servici...
We are looking for an entry level Help Desk Specialist to support one or more Help Desk systems developed and operated by ASM Research. Performs a variety of basic user-problem analyses for the help desk; assists with monitoring the network management systems and ensures a prompt and appropriate res...
We are seeking two experienced .In this role, you will play a vital part in ensuring optimal functionality and user satisfaction.As a Product Support Analyst 2, you will troubleshoot complex issues, guide users in application utilization, and collaborate with healthcare professionals to enhance appl...
As an IT Support Team Lead at West Shore Home, you will contribute to this mission by assisting the IT Support Manager in growing and maintaining a team of Help Desk Technicians to ensure the team is resolving issues for end users. What You’ll ContributeIn this role, you can expect to:Train new IT H...
Serve as the first point of contact and front-end support answering inbound helpdesk requests for all areas of the IT Enterprise. Provide feedback on reducing ticket times and helpdesk efficiency. Diagnose, troubleshoot and resolve technical issues related to Wi-Fi and remote connectivity, IT hardwa...
Shift Timings: 11AM to 7:00PM CST.Maintains, analyzes, troubleshoots, and repairs computer systems, hardware and computer peripherals.Documents, maintains, upgrades or replaces hardware and software systems.Supports and maintains user account information including rights, security and systems groups...
We are looking for a Help desk specialist to provide technical support to Clients in an efficient and accurate manner. Preserve and grow your knowledge of help desk procedures, products and services. Proven working experience in providing Help Desk support. Minimum of 3 years of experience working i...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Performs remedial re...
The IT Help Desk Technician is responsible for providing quality technical support and customer service to all customers of the Berkshire Hathaway Automotive organization. Working hours: Our help desk is open from 7:30 am to 7:00 PM CST Monday to Friday and from 08:30 am to 5:00 PM CST on Saturday w...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
We are looking for a self-starting, highly motivated candidate to provide first level Help Desk and Desktop Support. Successful completion of Help Desk Institute Certification within 1yr of hire (Ed. Do you enjoy resolving desktop computer issues? If so, come join our client's team providing support...
DOE Duration 3 months Description Chipton-Ross is seeking Help Desk Analyst for a contract opportunity in Grand Prairie, TX. ...
The Help Desk/Application Support Specialist is responsible for providing technical assistance to internal and external users, ensuring that application issues are resolved in a timely and professional manner. Respond to help desk inquiries via phone, email, or ticketing system. Microsoft 365 Certif...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Performs remedial re...
This is your opportunity to start a lifelong career with unlimited opportunity.Discover the flexibility youve been searching for by taking a minute to finish our online application.No experience, Willing to train.Ability to work within recognized turnaround times.Must have exceptional social skills ...
Troubleshoot application problems, acting as liaison between the customer*Skills:*Application support, Help desk, Help desk support, Troubleshooting, Windows*Top Skills Details:*Application support,Help desk,Help desk support,Troubleshooting*Additional Skills & Qualifications:*Critical Thinking ...
Help desk or technical support experience preferred. ...
Experience - Must have a three years of cumulative experience consisting of intermediate level IT help desk, IT service desk, or technical support experience. Required Tests for Placement Skills or Special Abilities - Must have an intermediate knowledge of a service desk or help desk environment. Mu...
Our client in Carrollton, TX, is looking for a Help Desk Specialist to join their team. The Help Desk Specialist will be key in implementing reliable processes, tracking metrics, and supporting the growth of the IT infrastructure. Handle software installations, desktop/mobile devices, basic networki...
Help Desk Technician Responsibilities:. Document internal procedures related to Help Desk related responsibilities. Help Desk Technician Requirements:. Setup, configure, deploy and troubleshoot desktops and laptop. ...
Experience - Must have a three years of cumulative experience consisting of intermediate level IT help desk, IT service desk, or technical support experience. Required Tests for Placement Skills or Special Abilities - Must have an intermediate knowledge of a service desk or help desk environment. Mu...
Prototype:IT is seeking IT Help Desk Support Specialists who are problem-solvers with a desire to grow their IT knowledge in a challenging and fast-paced environment. Our IT Help Desk Support Specialists provide technical support to customers by installing, configuring, repairing, and troubleshootin...