The primary responsibility of the Help Desk Supervisor is to oversee daily operations and prioritize tasks for the Help Desk team, ensuring service level agreements and key performance indicators are achieved. They will assess the help desk teams' processes and performance metrics, identifying and i...
We are seeking an IT Help Desk Agent (IT Support Specialist III-IV) passionate about problem-solving and customer service to assist our customers with computer systems, hardware, and software. The IT Help Desk Agent performs highly complex to highly advanced (senior-level) computer systems support w...
Help Desk Tickets: Respond to and resolve help desk tickets, escalating issues as needed and ensuring timely resolution to maintain high client satisfaction. Prior experience or coursework related to IT help desk, desktop support, or systems administration is a plus. Helpdesk Support Technician 1 to...
CornerStone Technology Talent Services (TTS) is seeking a skilled and motivated IT Help Desk Agent to join our team in Richardson, Texas. The ideal candidate will have strong technical skills, particularly with Microsoft Office Suite and Genesys Help Desk software, and will be experienced in servici...
We are looking for an entry level Help Desk Specialist to support one or more Help Desk systems developed and operated by ASM Research. Performs a variety of basic user-problem analyses for the help desk; assists with monitoring the network management systems and ensures a prompt and appropriate res...
The IT Helpdesk Technician, under supervision, will provide technical support for the organization's IT systems, while delivering exceptional customer service. Helpdesk and Computer Support:. Provide both in-person help desk support and remote assistance via phone or online tools for employees worki...
The IT Support Specialist has an essential role to support both corporate and branch users with desktop configuration, repair, and troubleshooting variety of IT Help Desk issues. Highly motivated and interested in gaining experience in the areas of helpdesk/desktop configuration, repair, and support...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
Troubleshoot application problems, acting as liaison between the customer*Skills:*Application support, Help desk, Help desk support, Troubleshooting, Windows*Top Skills Details:*Application support,Help desk,Help desk support,Troubleshooting*Additional Skills & Qualifications:*Critical Thinking ...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
As a Help Desk Coordinator II, you will play a pivotal role in delivering top-tier support and ensuring a seamless experience for our customers. A genuine passion for helping others . Experience with Zendesk or another ticketing system. ...
The IT Help Desk Technician is responsible for providing quality technical support and customer service to all customers of the Berkshire Hathaway Automotive organization. Working hours: Our help desk is open from 7:30 am to 7:00 PM CST Monday to Friday and from 08:30 am to 5:00 PM CST on Saturday w...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
Eagle Advantage Solutions (EAS) is looking for a Help Desk Technician to add to its small team in Carrollton, Georgia. As a Help Desk Technician at EAS, you will work in a dynamic group environment in support of our law enforcement, education, and airline customers. Experience accessing remote PCs u...
Customer service, Service desk, Ticketing system, Help desk, Help desk support, ServiceNow, Phone support. Customer service, Service desk, Ticketing system, Help desk, Help desk support. The client is looking for an entry-mid level Helpdesk technician. We help clients activate ideas and solutions to...
We are looking for a Help desk specialist to provide technical support to Clients in an efficient and accurate manner. Preserve and grow your knowledge of help desk procedures, products and services. Proven working experience in providing Help Desk support. Minimum of 3 years of experience working i...
The Help Desk/Application Support Specialist is responsible for providing technical assistance to internal and external users, ensuring that application issues are resolved in a timely and professional manner. Respond to help desk inquiries via phone, email, or ticketing system. Microsoft 365 Certif...
Help Desk Technician Responsibilities:. Document internal procedures related to Help Desk related responsibilities. Help Desk Technician Requirements:. Setup, configure, deploy and troubleshoot desktops and laptop. ...
Experience - Must have a three years of cumulative experience consisting of intermediate level IT help desk, IT service desk, or technical support experience. Required Tests for Placement Skills or Special Abilities - Must have an intermediate knowledge of a service desk or help desk environment. Mu...
Are you someone who loves helping customers and enjoys solving all kinds of problems? Are you a team player whose first question is "How can I help?". ...
POSITION SUMMARY The Help Desk Operations Manager is responsible for quality and customer experience with our Managed IT Help Desk. The role requires management of support tickets, workflows and team collaboration with Help Desk technicians and managers in a fast-paced, technical environment. Projec...
Answer Help Desk phones and provide Tier I-II support to users on a variety of issues. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. Development – Annu...
Genesis10 is seeking a Tier-2 Day Shift and Weekend Help Desk Technician for our client in the Transportation Services Industry. The role of the Service Desk Level II is to ensure proper computer operations so that end-users can carry out business tasks. Service Now toolset and requires phone, in-pe...
We are looking for a self-starting, highly motivated candidate to provide first level Help Desk and Desktop Support. Successful completion of Help Desk Institute Certification within 1yr of hire (Ed. Do you enjoy resolving desktop computer issues? If so, come join our client's team providing support...
Serve as the first point of contact and front-end support answering inbound helpdesk requests for all areas of the IT Enterprise. Provide feedback on reducing ticket times and helpdesk efficiency. Diagnose, troubleshoot and resolve technical issues related to Wi-Fi and remote connectivity, IT hardwa...