The primary responsibility of the Help Desk Supervisor is to oversee daily operations and prioritize tasks for the Help Desk team, ensuring service level agreements and key performance indicators are achieved. They will assess the help desk teams' processes and performance metrics, identifying and i...
Answer Help Desk phones and provide Tier I-II support to users on a variety of issues. We offer a variety of perks and benefits that help meet various interests and needs, while still having the opportunity to work directly with a number of our award-winning, Fortune 1000 clients. Development - Annu...
Long-term Contract (Full-time).CornerStone Technology Talent Services (TTS) is seeking a skilled and motivated I....
CornerStone Technology Talent Services (TTS) is seeking a skilled and motivated IT Help Desk Agent to join our team in Richardson, Texas. The ideal candidate will have strong technical skills, particularly with Microsoft Office Suite and Genesys Help Desk software, and will be experienced in servici...
We are looking for an entry level Help Desk Specialist to support one or more Help Desk systems developed and operated by ASM Research. Performs a variety of basic user-problem analyses for the help desk; assists with monitoring the network management systems and ensures a prompt and appropriate res...
Experience - Must have a three years of cumulative experience consisting of intermediate level IT help desk, IT service desk, or technical support experience. Required Tests for Placement Skills or Special Abilities - Must have an intermediate knowledge of a service desk or help desk environment. Mu...
As an IT Support Team Lead at West Shore Home, you will contribute to this mission by assisting the IT Support Manager in growing and maintaining a team of Help Desk Technicians to ensure the team is resolving issues for end users. What You’ll ContributeIn this role, you can expect to:Train new IT H...
Required Experience:** Minimum 5+ years of Help Desk experience* Help Desk ticketing tools, i. Description:*The Service Desk Analyst has a very wide array of tasks, all surrounding inbound contacts. We help clients activate ideas and solutions to take advantage of a new world of opportunity. ...
This is your opportunity to start a lifelong career with unlimited opportunity.Discover the flexibility youve been searching for by taking a minute to finish our online application.No experience, Willing to train.Ability to work within recognized turnaround times.Must have exceptional social skills ...
Serve as the first point of contact and front-end support answering inbound helpdesk requests for all areas of the IT Enterprise. Provide feedback on reducing ticket times and helpdesk efficiency. Diagnose, troubleshoot and resolve technical issues related to Wi-Fi and remote connectivity, IT hardwa...
Experience - Must have a three years of cumulative experience consisting of intermediate level IT help desk, IT service desk, or technical support experience. Required Tests for Placement Skills or Special Abilities - Must have an intermediate knowledge of a service desk or help desk environment. Mu...
Prototype:IT is seeking IT Help Desk Support Specialists who are problem-solvers with a desire to grow their IT knowledge in a challenging and fast-paced environment. Our IT Help Desk Support Specialists provide technical support to customers by installing, configuring, repairing, and troubleshootin...
Are you someone who loves helping customers and enjoys solving all kinds of problems? Are you a team player whose first question is "How can I help?". ...
POSITION SUMMARY The Help Desk Operations Manager is responsible for quality and customer experience with our Managed IT Help Desk. The role requires management of support tickets, workflows and team collaboration with Help Desk technicians and managers in a fast-paced, technical environment. Projec...
The Help Desk/Application Support Specialist is responsible for providing technical assistance to internal and external users, ensuring that application issues are resolved in a timely and professional manner. Respond to help desk inquiries via phone, email, or ticketing system. Microsoft 365 Certif...
We are looking for a self-starting, highly motivated candidate to provide first level Help Desk and Desktop Support. Successful completion of Help Desk Institute Certification within 1yr of hire (Ed. Do you enjoy resolving desktop computer issues? If so, come join our client's team providing support...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Performs remedial re...
We are looking for a Help desk specialist to provide technical support to Clients in an efficient and accurate manner. Preserve and grow your knowledge of help desk procedures, products and services. Proven working experience in providing Help Desk support. Minimum of 3 years of experience working i...
As a Help Desk Coordinator II, you will play a pivotal role in delivering top-tier support and ensuring a seamless experience for our customers. A genuine passion for helping others . Experience with Zendesk or another ticketing system. ...
Three years experience working as a help desk or customer service field. ...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Performs remedial re...
Troubleshoot application problems, acting as liaison between the customer*Skills:*Application support, Help desk, Help desk support, Troubleshooting, Windows*Top Skills Details:*Application support,Help desk,Help desk support,Troubleshooting*Additional Skills & Qualifications:*Critical Thinking ...
Genesis10 is seeking a Tier-2 Night and Weekend Help Desk technician . The role of the Service Desk Level II is to ensure proper computer operations so that end-users can carry out business tasks. Service Now toolset and requires phone, in-person, hands-on assistance at the desktop level. Provides T...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Performs remedial re...
Our client in Carrollton, TX, is looking for a Help Desk Specialist to join their team. The Help Desk Specialist will be key in implementing reliable processes, tracking metrics, and supporting the growth of the IT infrastructure. Handle software installations, desktop/mobile devices, basic networki...