As an Entry-Level Help Desk Technician at our MSP (Middleground), you will play a crucial role in providing technical support and assistance to our clients. ...
We work as a unified team, so in addition to supporting client’s needs, you'll also be helping and mentoring your colleagues and they'll be helping and mentoring you! . Our Service Desk Technicians assist our clients with day-to-day issues which means: . Our Service Desk Tech...
The duties of the Help Desk Technician position include, but are not limited to the following:. ...
The Help Desk Support Specialist will work on-site in Lombard, IL, with our service delivery team to support and triage incoming issues on the following technologies: workstations, printers, servers, networks, and vendor-specific hardware/software. Documents and tracks all required information suppo...
Help Desk L2 duties including support on Microsoft, Dell, Lenovo, HP, and other various products. General IT office systems support including setup, management, and troubleshooting of desktops, laptops, printers, phones, and network, including occasional on-call support afterhours for our clients. ...
As the primary contact for Help Desk, provide professional and respectful service to all employees and members of the organization. Assist users with issues related to desktop/laptop computers, tablets, cell phones, printers, scanners, or other technology resources. ...
Hello! Middleground Technologies located in Westchester, is looking to add a Senior IT Support Technician to it's team.This job role is focused on customer service, technical support tickets and projects, and being part of an amazing team! Lots of opportunity to grow and advance your career!&nbs...
Responsibilities: Provides IT Support relating to technical issues involving Microsoft’s core business applications, operating systems, and cloud services Supports disaster recovery solutions Provides technical support at the network level: WAN and LAN connectivity, routers, firewalls, and sec...
If you have strong problem-solving skills and a passion for making effective change within an organization, this may be the position for you! You will make an impact for our clients! The duties of the Help Desk Technician position include, but are not limited to the following: -Provide remote techni...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
Hello! Middleground Technologies located in Westchester, is looking to add a Senior IT Support Technician to it's team.This job role is focused on customer service, technical support tickets and projects, and being part of an amazing team! Lots of opportunity to grow and advance your career! I...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Performs remedial re...
As a Help Desk Support Specialist your primary role is to provide technical assistance and support to end-users within the organization. Proven experience (2+ years) in a help desk or technical support role, preferably in a corporate environment. The role of a Help Desk Support Specialist is instrum...
Help Desk L1 duties including support on Microsoft, Dell, Lenovo, HP, and other various products 5. General IT office systems support including setup, management, and troubleshooting of desktops, laptops, printers, phones, and network, including occasional on-call support afterhours. ...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Microsoft Certified IT Professional (MCITP) certification in the desktop area. ...
Help Desk Technician Level 2 Responsibilities:. Stay up to date with industry trends and advancements in desktop technologies, proactively identifying opportunities to enhance the organization’s desktop environment. Help Desk Technician Level 2 Requirements:. Relevant certifications, such as Microso...
Keywords: Oak Brook IL Jobs, Managed Services Help Desk Technician, Windows, Desktop Support, LAN, MS Office, SQL, Anti-Virus, Backup Software, Network, Networking, Illinois Recruiters, IT Jobs, Illinois Recruiting. We help companies that are looking to hire Managed Services Help Desk Technicians fo...
Help Desk Technician Responsibilities:. Help Desk Technician Requirements:. ...
The Help Desk Agent needs to be able to multi-task, prioritize, and provide solutions on tickets that are escalated to their queue or by warm transfer. Owns and develops documentation for Level 1/Level 2 help desk staff. At least 2 years of previous help desk support experience. We’d love for you to...
Responsible for support implementation of end user technology needs. ...
The objective of the IT Technician will be to respond to support requests in a timely manner, be the initial reference point for all IT support-related tickets, and ensure the satisfaction of the end-user, among other technical duties. The IT Technicians role is to ensure system operation and functi...
Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Candidates must possess the ability to perform basic and moderately ...
You will be responsible for ensuring processes are documented, ITSM work is managed accordingly, hyper care support for C-Suite, and general Asset Management. Direct unresolved issues to the next level of support personnel. Ability to diagnose and resolve basic technical issues remote and on site as...
Work with to provide mentoring and escalated support to Service Desk Technicians . Our service technicians are expected to work as a team to develop best practices, test new technology, and document standard procedures for common types of service requests. Our Network/Server Service Technicians...
Desktop Technician will provide day to day onsite desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. We are seeking a skilled Desktop Support Technician to joi...