Help Desk: Average Salary in Silver Spring, MD in 2024
Find out what the average Help Desk salary is in Silver Spring, MD
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Help Desk Technician
Helps the Customer Service Management (CSM)/ServiceNow application processing client request escalated from Tier 1 Helpdesk. Must have a one (1) year + industry experience working in a “high-volume” help/service desk environment supporting computer hardware and software systems. Customer Service Exp...
Tier 2 Help Desk Technician
Silent Beacon, LLC (SBL) is a small tech start-up focused on delivering immediate aid to those in need through wireless alert devices and tracking applications.We are proud to be an innovative producer of a diverse line of safety and emergency alert products for consumers and businesses.Safety and s...
Tier 2 Help Desk GW - TS/SCI Poly required
The Tier 2 Help Desk shall have the following responsibilities:. Identify, investigate, resolve, and follow-up problems brought to the helpdesk by users of cloud infrastructure. Provides technical support and troubleshooting to network, desktop, and/or systems hardware and software. Provides remote ...
Help Desk Specialist - Tier II
We are currently seeking a Help Desk Specialist - Tier II for a full-time position as part of an ongoing contract in Silver Spring, MD at the Silver Spring Red Line Metro stop. Hardware & software installation, break/fix support, hardware deployment, desk-side support. Provide IT Support via phone c...
Help Desk Support Specialist - Top Secret - SCI Clearance Required
The duties include the daily engagement with users, Engineers and cl Support Specialist, Help Desk, Support, Specialist, Help, Technology, Business Services. As a Cloud Help Desk Specialist, you will work in a dynamic team that is transitioning services and supporting operations providing critical i...
Bilingual Help Desk Agent - Evenings (Hourly)
Westat is seeking technical help desk agents to work evenings, Monday - Friday (5:00pm - 10:00pm), with the ability to support projects receiving requests for assistance via phone, email, and voice mail. This important field help desk is critical to support our field interviewers, respondents, home ...
Junior Help Desk Support
Collaborate and share work with other Help Desk Support Is. Experience with help desk systems such as Atlassian (Confluence/Jira) or ServiceNow. Provides initial technical assistance to customers seeking help via phone or email. ...
Business Analyst Lead (Help Desk/Trainer)
Help Desk and providing training. Ability to develop, lead and manage an end user facing help desk team. ...
Technical Help Desk Professional
As a Technical Help Desk Professional supporting DoS, you will be trusted to work on diagnosing, resolving application issues, and providing appropriate solutions and will serve as the first point of contact for IT problem resolutions for the DoS service desk. Our work depends on a Technical Help De...
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Rockville)
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Performs remedial re...
Technical Help Desk Professional
Problem Resolution, Service Desk (Inactive), Technical Helpdesk. As a Technical Help Desk Professional supporting DoS, you will be trusted to work on diagnosing, resolving application issues, and providing appropriate solutions and will serve as the first point of contact for IT problem resolutions ...
Help Desk Manager
Expert knowledge of desktop and server operating systems and applications. ...
Help Desk Manager
Administers effective frontline help desk assistance to customers whose inquiries are beyond the knowledge of the Help Desk Team members. Directs the Help Desk Team to meet specific customer needs. Develop schedules for efficient staffing and keep workload and metric records of all activities in the...
Help Desk Asst. Shift Lead - TS/SCI W/ POLY
Supervises help desk operations at the shift or small help desk level. As a Help Desk Supervisor you will help ensure today is safe and tomorrow is smarter. Transform technology into opportunity as a Help Desk Supervisor with GDIT. HOW A HELP DESK SUPERVISOR WILL MAKE AN IMPACT. ...
Help Desk Support
The helpdesk team manages tier 1 tickets to either resolution or escalation. ...
Help Desk Tech - Day Shift - TS/SCI w. CI Polygraph
As a Help Desk Technician you will help ensure today is safe and tomorrow is smarter. Customer Service, Help Desk Support, Troubleshooting. Transform technology into opportunity as a Help Desk Technician with GDIT. HOW A HELP DESK TECHNICIAN WILL MAKE AN IMPACT. ...
Hospitality OPERA Cloud Help Desk Associate (Orlando, FL or Columbia, MD ONLY)
Hospitality OPERA Cloud Help Desk Associate. The position available is for Help Desk Associate who will essentially own Tier 1 Technical Support. That’s why we need people with a diverse set of backgrounds, beliefs, and abilities to help us create the future, and are proud to be an affirmative-actio...
Help Desk Support Specialist
Provide feedback and suggestions from customers to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. Experience with help desk systems such as Atlasian (Confluence/Jira) or ServiceNow. ...
Tier 1 Help Desk
Help Desk Analysts research questions using available information resources, including an IT Help Desk knowledge base. Help Desk Analysts work 40 hour a week shifts, according to a schedule established by the IT Help Desk Manager and Supervisors. Help Desk analysts work on site (White Oak, MD) and m...
F-35 Help Desk Specialist | Secret clearance
HOW OUR HELP DESK SPECIALIST WILL MAKE AN IMPACT. Supervises operation of help desk and serves as focal point for customer concerns. Our services include program management, enterprise performance management, enterprise architecture, implementation of emerging capabilities and requirements, life cyc...
IT Help Desk Manager
IT Help Desk ManagerLocation: Onsite (Limited Remote Flexibility)We're on the lookout for a dedicated IT Help Desk Manager to join our team. In this role, you'll report directly to the Head of IT and play a pivotal role in ensuring the seamless operation of our IT helpdesk. Key Responsibilit...
Lead Help Desk Engineer
Help with troubleshooting hardware and software. ...
IT/Desktop Support/ Help Desk/ Field Support/ IT Consultant (Freelancer) (Rockville)
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Performs remedial re...
Help Desk Tech - Day Shift - TS/SCI w. CI Polygraph
As a Help Desk Technician II you will help ensure today is safe and tomorrow is smarter. Transform technology into opportunity as a Help Desk Technician II with GDIT. HOW A HELP DESK TECHNICIAN II WILL MAKE AN IMPACT. Provides technical support and troubleshooting to network, desktop, and/or systems...
Desktop Support/ Help Desk/ Field Engineer/ (Rockville, Maryland) (Dispatch/On Demand Request/Part-time)
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Performs remedial re...