ERT is seeking a junior-level Help Desk Specialist to provide customer service and monitoring support for NOAA satellite systems at the NOAA Satellite Operations Facility in Suitland, MD. Help Desk Specialists work with network teams and management to provide detailed reporting and updates on variou...
Supervises and coordinates activities of IT Service Desk Specialists, Coordinators, or Technicians. ...
IT Helpdesk Technician - Tier 1 - On-site - Maryland. Why take an IT Helpdesk Technician role with this company?. What will the IT Helpdesk Technician do?. What the company needs in an IT Helpdesk Technician. ...
Currently, ManTech is seeking a motivated, career and customer-oriented Help Desk Support Specialist to join our team in the DMV area. Provide feedback and suggestions from customers to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environ...
As a Help Desk Technician II you will help ensure today is safe and tomorrow is smarter. Transform technology into opportunity as a Help Desk Technician II with GDIT. HOW A HELP DESK TECHNICIAN II WILL MAKE AN IMPACT. Provides technical support and troubleshooting to network, desktop, and/or systems...
Expert knowledge of desktop and server operating systems and applications. ...
The Help Desk Support III is responsible for serving as an advanced point of contact for customers seeking technical assistance, both over the phone and via email. The Help Desk Support III also assumes responsibility for accurately recording events and problem resolution in logs, updating customer ...
As an IT Help Desk , desktop, laptop, mobile devices, applications, and network connectivity problems remotely in a call center or walkup desk;-You will create, maintain, and modify user accounts for network and business applications;-You will research, analyze, and diagnose problems with client sys...
Provide feedback and suggestions from customers to the appropriate internal team, analyzing and recommending process improvements in the help desk functional environment. Experience with help desk systems such as Atlasian (Confluence/Jira) or ServiceNow. ...
Help Desk Support Service Specialist - Senior – TS/SCI required. Help Desk Support Service Specialist - Senior. Help Desk Support Service Specialist - Senior,. Help Desk Support Service Specialist - Senior. ...
Administers effective frontline help desk assistance to customers whose inquiries are beyond the knowledge of the Help Desk Team members. Directs the Help Desk Team to meet specific customer needs. Develop schedules for efficient staffing and keep workload and metric records of all activities in the...
As a Cloud Help Desk Specialist, you will work in a dynamic team that is transitioning services and supporting operations providing critical insights to multiple cloud environments. You will be responsible for supporting an intelligence system that helps USCG safeguard our nation. ...
We have an outstanding Contract position for an IT Help Desk Technician to join a leading Company located in Laurel, MD. Please click on this link if you have any questions on how to obtain a clearance:https:// Job Responsibilities:-Your primary responsibility will be to provide first contact resol...
Hospitality OPERA Cloud Help Desk Associate. The position available is for Help Desk Associates who will essentially own Tier 1 Technical Support. ...
Help Desk support as defined by first response/Tier 1 support. Work with a small team providing service availability monitoring and help desk support for internet-like collaboration services hosted on a government intranet for a large and diverse community of users. No demonstrated Help Desk experie...
As a Help Desk Technician IV you will help ensure today is safe and tomorrow is smarter. Help Desk Technician III - SWINGS- 1400 to 2200. Transform technology into opportunity as a Help Desk Technician IV with GDIT. HOW A HELP DESK TECHNICIAN IV WILL MAKE AN IMPACT. ...
Hospitality OPERA Cloud Help Desk Associate. The position available is for Help Desk Associates who will essentially own Tier 1 Technical Support. ...
IT Help Desk ManagerLocation: Onsite (Limited Remote Flexibility)We're on the lookout for a dedicated IT Help Desk Manager to join our team. In this role, you'll report directly to the Head of IT and play a pivotal role in ensuring the seamless operation of our IT helpdesk. Key Responsibilit...
Hospitality OPERA Cloud Help Desk Associate (Local to Columbia, MD only) . Are you a creative person who loves a challenge? Solve the complex puzzles you’ve been dreaming of as our Help Desk Associate. That’s why we need people with a diverse set of backgrounds, beliefs, and abilities to help us cre...
Help with troubleshooting hardware and software. ...
Transform technology into opportunity as a Help Desk Tier I/Customer Service Support Specialist with GDIT. Demonstrated experience in IT support or help desk roles. Day-to-day Help Desk Technician - responsibilities. As a Customer Service Support Specialist you will help ensure today is safe and tom...
Expert knowledge of desktop and server operating systems and applications. ...
This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. Performs remedial re...
As a Cloud Help Desk Specialist, you will work in a dynamic team that is transitioning services and supporting operations providing critical insights to multiple cloud environments. You will be responsible for supporting an intelligence system that helps USCG safeguard our nation. ...
Abacus Technology is seeking a Help Desk Specialist to provide phone and in-person technical support for end users in an enterprise level environment. Able to troubleshoot and repair desktops and laptops. ...