You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support for Datasite’s software platform by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or Saa...
For each opportunity identified, the Tier 2 Specialist will work collaboratively with software engineering and/or TAG operational support to predict a failure and prevent the initial incident from reoccurring. About the role:This role provides second level support to end users by handling service re...
Supports the integration of technological solutions into customers’ business operations by understanding needs, training on best practices, straightforward communication, and by facilitating the change process so customers rapidly gain confidence and proficiency on systems. Acts as support lead and ...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
A Colorado-based construction/utilities firm is seeking an IT Support Specialist to join their team. The role will allow this individual to truly take ownership and directly see the impact of their technical contributions as well as be responsible for the IT support systems that are vital for compan...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
The National Space Securities (NSS) Program, is looking for an Estimating Support Specialist to provide their expertise to a dynamic and exciting emerging Line of Business. This position will provide support to the NSS Estimating Team across the country. Researching & analyzes historical data, devel...
What does a Technical Support Specialist do at Rinnai?. Provide phone support in the service, installation and troubleshooting of all Rinnai product. Ensure the identification, documentation, and resolution of quality/performance issues; Support in the repair and/or failure analysis of product retur...
Splunk is seeking a Sr Technical Support Engineer to provide enterprise level support to our customers and partners. Able to provide Technical direction to other Technical Support team members. Technical Support role supporting business software applications. This is a very dynamic role where you wi...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support for Datasite’s software platform by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or Saa...
Global IT Services partner supporting medium to large-scale enterprises. This role will provide onsite/ on-call assistance to end-users within the organisation’s desktop computing environment in a timely and accurate fashion to ensure optimal service delivery. Field experience supporting a variety o...
Monitors and evaluates systems’ compliance with IT security requirements and provides advice and guidance in implementing IT security policies and procedures in the development and operation of network systems. Ensures the confidentiality, integrity, and availability of systems, networks, and data t...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or SaaS applications. ...
SSP is seeking a Technical Support Analyst to help us continue our practice of delivering high-quality work to a broad portfolio of clients within the energy industry. Provide superior customer support and troubleshoot client issues with SPANS software and assist clients in exceeding their expectati...
The Senior Manager of Technical Support will lead and provide technical vision and strategy for Technical Support and Services. As an active member of the Global Customer Support organization, we expect you to contribute to the Global support vision, bring initiatives to the table and collaborate to...
Provide technical expertise and guidance in the area of user/desktop support. Assist in addressing business needs by capturing requirements, documenting processes, and recommending solutions involving user/desktop support. Travel to District facilities as required to support end users; act as an add...
You will provide world class support to our global clients to enhance their overall product and service experience. Provide product support for Datasite’s software platform by assisting customers with simple to moderately complex questions and problems. Previous experience supporting software or Saa...