Why people LOVE working for this company!
- Iconic Brand - Originally Established in 1988 - Legacy Tradition and Culture
- Growth Potential
- Top of the line quality food ingredients
- From scratch open kitchen - kitchen is brought forward as guests can see it
- Great teamwork - Fun Team environment
- Ambiance - Family like atmosphere
- 55 average work week - rotating shiftsPerformance Driven Management Incentives
- Eligibility for quarterly bonus based on sales / profit % to target - ( at 90% of target still get some bonus )
Position Overview & Responsibilities
- Sets the standard for service expectations by scrutinizing every aspect of the guest's experience from start to finish.
- Positively coaches team members to achieve the highest quality of service in all areas of the restaurant.
- Supports and works well with all members of the management team.
- Communicates with team members, managers and staff using open communication.
- Demonstrates a positive attitude with staff.
- Demonstrates skill and care when selecting, orienting, training, coaching, and appraising staff.
- Works with managers, team members and HR on disciplinary matters and issues.
- Cross trains and develops staff to provide opportunities for growth and advancement.
- Successfully resolves guest problems to ensure the guest's happiness.
- Takes responsibility for growth and development by setting goals and seeking out knowledge.
- Maintains good energy and positive image to guests and staff during the shift.
- Conducts daily line checks for food quality freshness and standards at the beginning of each shift.
- Manages expo to ensure food quality, recipe adherence and proper plate presentation.
- Corrects any food or beverage problems before they reach the guest.
- Demonstrates thorough recipe knowledge and awareness of food and beverage quality.
- Uses opening and closing checklists at each shift.
- Follows shift plan and conducts pre-shift meetings with staff.
- Makes adjustments to staffing levels as needed to achieve labor goals.
- Achieves and maintains a clean and sanitary environment throughout the restaurant.
- Demonstrates and promotes safety awareness.
- Helps the restaurant achieve financial goals for the assigned area without compromising food or beverage quality and service.
- Demonstrates solid knowledge of Policies and Procedures, proper use of forms, payroll procedures, reports, local applicable employment laws and employee file maintenance.
Benefits
- Health, Medical & Vision, Dental - First of the month following the start date.
- 401K - Is currently not a Company match
- Vacation - 2 weeks after the first year - 3 weeks after 5 years.
- Flex Spending accounts
Position Requirements
- Must have minimum of 3-5 Years high volume full service experience of at least $2.5 Million or above
- Bachelor degree preferred.
- Culinary school or previous culinary management experience a plus.
- Excellent written and verbal communication skills (English); Bilingual a plus*
- Must be able to work in a fast-paced, multi-tasking, hands-on environment.
- Ability to establish and maintain positive and professional working relationships with all Managers, Hourly Team Members, and Guests.
- Exceptional leadership and motivational skills required must be able to attract, train and retain the very best Team Members in the industry.
- Exceptionally strong Guest focus mentality, with the ability to provide an exceptional dining experience for each Guest.
- Ability to exercise integrity in all areas of the restaurant operation.
- Ability to perform basic math and understand finances and cost management.
- Must be dependable, reliable, and self-motivated.
- Able to work ten hour shifts, including nights, weekends, and some holidays.
29 days ago