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Technical Support Representative

VirtualVocations
Washington, District of Columbia, United States
Full-time

A company is looking for a Technical Support Representative to provide client support and troubleshoot technical issues.Key Responsibilities : Troubleshoot client issues related to networking, hardware, data integrity, and performanceWrite and execute SQL scripts and data utility programs to resolve issuesPrepare and conduct client training and documentation as neededRequired Qualifications : Knowledge and experience with Microsoft SQL, Windows Server, and IISBachelor's or Master's Degree in Computer Science or Information Technology preferredExperience with accounting-based applications, preferably in Construction or Service industriesProven ability to work in a fast-paced environment and meet deadlinesExperience in teaching others and providing customer service

21 days ago
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