Senior Data Center Technical Support Analyst

Job Description

Job Description

ExecRecruitment is a global professional services provider and contingency staffing company. Our main objective is to source top talent and support professional growth.

One of our direct clients is actively seeking an Senior Data Center Technical Support Analyst to join their team.

Job Title : Senior Data Center Technical Support Analyst

Location : Remote

Duration : 6 months+ extension

Job Duties

The duties of a Senior Data Center Technical Support Analyst include, but are not limited to :

• Evaluate and recommend the selection of vendor supplied software packages; recommend and prepare specifications for modifications and customization of purchased software;
• Coordinate the installation, maintenance, and modification of vendor-supplied software (e.g., operating systems, communications managers, database management systems, compilers) for a system or complex network supporting applications critical to state business functions;
• Coordinate the design, development, and installation of in-house software packages (or modifications to vendor packages) by designing work and specifications.
• Consult regularly with vendors concerning software and / or hardware problems, resolutions, and system and network performance;
• Advise end-users, administrators, and technical support personnel performing network design, designing and providing documentation, instruction, problem analysis and education pertaining to specific and highly complex areas of software and network performance;
• Assist in establishing departmental policy with regard to data definition and data relationships, database design, database implementation, database operation, database security, and data accessibility;
• Perform database planning and administration, establishment of database standards and procedures, database security, database documentation, and application technical support;
• Review and determine the feasibility and advisability of proposed additions and modifications to the database;
• Install and customize software and hardware in order to manage, monitor, and otherwise support an extensive enterprise computer systems network (including mainframe(s), LANs and / or WANs, communications lines, etc.);
• Monitor network hardware resources through the implementation of a network inventory system.
• Design and implement a communications system connecting the various components of an enterprise network;
• Consult with vendors in the evaluation of software and hardware used in the management of the enterprise network;
• Consult with users on various requirements and participation in the enterprise network;
• Monitor and evaluate performance and efficiency of an enterprise network;
• Establish and manage configuration data on network software and hardware components;
• Monitor all attached devices in a complex LAN environment, such as work stations, servers, bridges, multi-station access units, etc.

analyzing performance, diagnosing performance problems, and performing load balancing

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