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Contact Center Specialist

VirtualVocations
Oakland, California, United States
Full-time

A company is looking for a Remote Contact Center Specialist I for the December 2024 class.Key Responsibilities : Respond to inbound calls from borrowers and financial institutions and perform outbound calls for insurance verificationAnalyze account history to provide accurate information for one-call resolutionMeet performance standards while ensuring a positive customer experienceRequired Qualifications and Education : High school diploma or equivalent requiredMinimum one year of customer service experiencePrior experience with auto insurance or collateral protection insurance is a plusAbility to type a minimum of 25 WPMIntermediate computer skills

7 days ago
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