Financial Aid Support Coordinator

The Execu|Search Group
Schaumburg, Illinois
Full-time

Responsibilities

The Financial Aid Support Coordinator will :

  • Remain readily available and prepared to field incoming communication
  • Respond to all communication within 24 business hours regarding general questions
  • Establishes and nurture engaged working relationships with institution counterparts
  • Communicate to all interested parties on the availability of Financial Aid programs
  • Explore and explains all relevant financial aid options
  • Successfully implement new procedures
  • Manage and accurately maintain records / interactions with CRM Tools
  • Maintain legal compliance in communication and transmission of financial documents
  • Perform other duties, as required or assigned

Qualifications :

  • 6+ months of relevant work experience
  • High School Diploma / GED
  • Computer savvy
  • Microsoft Office proficient
  • Solid problem solving and time management skills
  • Customer service oriented
  • Great interpersonal skills
  • Excellent communication skills (written and verbal)
  • Strong attention to detail
  • Highly organized

Desired Skills :

  • Associate's and / or Bachelor's Degree
  • Prior experience in Financial Aid
  • 30+ days ago
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