Responsibilities
The Financial Aid Support Coordinator will :
- Remain readily available and prepared to field incoming communication
- Respond to all communication within 24 business hours regarding general questions
- Establishes and nurture engaged working relationships with institution counterparts
- Communicate to all interested parties on the availability of Financial Aid programs
- Explore and explains all relevant financial aid options
- Successfully implement new procedures
- Manage and accurately maintain records / interactions with CRM Tools
- Maintain legal compliance in communication and transmission of financial documents
- Perform other duties, as required or assigned
Qualifications :
- 6+ months of relevant work experience
- High School Diploma / GED
- Computer savvy
- Microsoft Office proficient
- Solid problem solving and time management skills
- Customer service oriented
- Great interpersonal skills
- Excellent communication skills (written and verbal)
- Strong attention to detail
- Highly organized
Desired Skills :
- Associate's and / or Bachelor's Degree
- Prior experience in Financial Aid
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