Search jobs > Rockford, IL > Help desk specialist

Help Desk Specialist II

VirtualVocations
Rockford, Illinois, United States
Full-time

A company is looking for a Help Desk Specialist II to provide internal and external support to users and customers.Key Responsibilities : Resolve IT-related issues for customers in a fast-paced corporate environmentUtilize remote support software and ticketing systems to document and escalate issuesPerform a variety of tasks requiring creativity and judgment to achieve goalsRequired Qualifications, Training, and Education : High School DiplomaCompTIA A+ CertificationAt least three years of experience in a corporate environment with Microsoft TechnologiesCustomer service backgroundExperience in a high-volume Call Center, Help Desk, or Customer Service environment

23 hours ago
Related jobs
Promoted
VirtualVocations
Rockford, Illinois

A company is looking for a Help Desk Specialist II to provide internal and external support to users and customers. ...

Promoted
Foresight Financial Group Inc
Winnebago, Illinois

This position will also encompass responsibilities for printer and other hardware maintenance, basic productivity suite (MS Office) support, approved application installation, and helpdesk administration. Acknowledge and record all help desk request that are received by email, web submission or phon...

Promoted
VirtualVocations
Rockford, Illinois

A company is looking for a Help Desk Coordinator II to deliver top-tier support and ensure a seamless experience for customers. ...

Promoted
Everstaff
Machesney Park, Illinois

The Entry-Level Help Desk Specialist is tasked with delivering technical assistance and support concerning computer systems, hardware, and software. Familiarity with remote desktop applications and help desk software. Demonstrated experience as a Technical Support Specialist or in a similar role. ...

Promoted
VirtualVocations
Rockford, Illinois

A company is looking for an Application Help Desk (Support Specialist) to assist customers with technical issues related to radiology software. ...

Rockford Public Schools
Rockford, Illinois

Provides imaging and device wiping services to district hardware such as laptops, desktops, Chromebooks, and iPads. ...

EverStaff
Machesney Park, Illinois

The Entry-Level Help Desk Specialist is tasked with delivering technical assistance and support concerning computer systems, hardware, and software. Familiarity with remote desktop applications and help desk software. Demonstrated experience as a Technical Support Specialist or in a similar role. ...

Rockford University
Rockford, Illinois

TitleHelp Desk Specialist Job TypeInformation Technology Required Education2-year degree or equivalent experience Required Experience1-2 years of experience Basic knowledge of complex systemsSolid troubleshooting and communication skills required. Help Desk Specialist (full-time). Rockford Universit...

Promoted
VirtualVocations
Rockford, Illinois

A company is looking for a Desktop Support professional to provide remote technical assistance to end users. ...

Promoted
Red Knight Solutions, LLC
Rockford, Illinois

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients’ needs to forge long-lasting partnerships. Candidates must possess the ability to perform basic and moderately ...