Variable Operations Development Manager

Job Details

Job Location

Morries Auto Group - Minnetonka, MN

Description

About Us :

Morrie's Auto Group is one of the fastest growing privately-owned dealership groups in the Midwest. We have a comprehensive portfolio of OEM brands, and many stores across Minnesota, Wisconsin, and Michigan.

As a leading auto retailer, we strive to be the preferred and trusted provider for our team members and customers, and we are committed to growing and training our career-oriented employees into management roles within the company.

Move Your Career Forward, apply now.

Roles & Responsibilities :

• Work cohesively with management teams at the Dealership-level to ensure proper process as it pertains to customer and sales lead follow-up
• Collaborate with the Corporate Operations and Store Management teams to meet company standards around lead handling, closing percentages, systems admin, process recommendations;

identify root-cause problems and create realistic action plans, etc.

• Responsible for management-accountability and continual improvement on metrics at the store level : - customer contact, appointment setting, appointments confirmed, appointments sold and customer follow-up.
• Support store level employees with training on lead generation and conversations
• Monitor CRM utilization and provide key metric updates to serve as success benchmarks
• In an effort to improve overall dealership performance and group metrics, provide weekly and ongoing in-store support and resources for locations that are not meeting minimum expectations.
• Drive culture of customer service to achieve customer retention

What Morrie's Offers :

• Industry-leading 401(k) and Roth IRA programs with competitive company match
• Full medical, dental, and vision coverage
• PTO accrual starting at 2 weeks
• Free life insurance and identity protection
• AD&D, short- and long-term disability coverage, and voluntary life insurance
• Flexible spending plans
• Clean, well-maintained, multi-million-dollar work environments
• Exciting opportunities for management advancement within the company
• Some benefits are offered to full-time employees only

What You Offer :

• A minimum of 3-5 years of experience and proven track record of success on the Variable side of Dealership Operations - including Sales Management and F&I
• Experience in development and leadership of a team
• Strong communication skills, both verbal and written, and ability to influence management on process improvements
• Dealership systems experience including : CDK, VinSolutions and TruVideo

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

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