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Head of Access Services

University at Albany
Albany, NY
Full-time

Minimum Qualifications :

  • Bachelor's degree from a college or university accredited by a U.S. Department of Education or internationally recognized accrediting organization.
  • Minimum of 5 years of progressively responsible experience in access services or related areas in an academic library setting
  • Minimum of 3 years of supervisory experience, including hiring, training, and evaluating staff and setting goals and priorities
  • Proven record of successful project management in an academic library environment.
  • Demonstrated experience working with an integrated library system (ILS) or library services platform (LSP), such as experience with transactional processes, troubleshooting, and system configuration.
  • Demonstrated analytical and problem-solving skills, with the ability to make decisions using data and user input
  • Demonstrated ability to build and sustain morale in a collaborative, fast-paced environment
  • Strong team-centered management skills with demonstrated experience successfully leading and motivating work teams
  • Demonstrated skills in successful budget management
  • Excellent written, verbal, and interpersonal communication skills as well as empathy, patience, and tact
  • Strong service orientation and the ability to work collaboratively and cooperatively with students, faculty, and staff
  • Applicants must demonstrate an ability to develop inclusive and equitable relationships within our diverse campus community.
  • Applicants must demonstrate an ability to support diversity, equity, access, inclusion, and belonging, relative to their role.
  • Ability to work flexible hours, including occasional evenings and weekends

Preferred Qualifications :

Master's degree in library and information science, business administration, public administration, or related field from a college or university accredited by a U.

S. Department of Education or internationally recognized accrediting organization.

  • Experience with ExLibris Alma LSP
  • Experience with Atlas Systems ILLiad
  • Demonstrated successful experience implementing organizational change
  • Demonstrated commitment to fostering a diverse and inclusive work environment
  • Familiarity with emerging technologies trends in higher education
  • 4 days ago
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