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Director of Digital Channel Experience

VirtualVocations
Huntington Beach, California, United States
Full-time

A company is looking for a Director, Digital Channel Experience (Provider Web Channels) to oversee process improvement and project management related to provider web services.

Key ResponsibilitiesManage the Availity provider web channel services to enhance provider utilization and satisfactionOversee a team of Channel Managers focused on service improvements and issue resolutionCollaborate cross-functionally to develop future strategies for the web channel and monitor service performanceRequired QualificationsGraduate Degree or equivalent combination of education and experience7-9 years of relevant experienceManaged Healthcare industry experienceExperience with the Availity platformLeadership experience with Channel Managers and Product Owners is preferred

2 days ago
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