Korean Bilingual Strategic Planning Analyst (Onsite)

LG's Mission is to be #1 by creating a better life for our customers. At LG we make products and services that make lives better, easier, and happier through increased functionality and fun.

Put simply, we offer the latest innovations to make Life Good ! As a global leader, we strive for greatness not only in the products we make but in our people.

That is why we are currently seeking the newest innovator to join our dynamic team as Bilingual Strategic Planning Analyst located in Huntsville, AL. This role is on-site.

What we can offer you :

Culture for Growth Top Notch Employee Health & Well Being Benefits Every Voice Matters Global Reach

POSITION SUMMARY

The Bilingual Strategic Planning Analyst will conduct data analysis of varying complexity, with a passion for creating and customizing experiences.

This role is ideal for someone who thrives in a collaborative environment. Reporting to the Strategy Planning Manager, this position will be part of the Customer Value Innovation department at LG Electronics Alabama, Inc.

KEY RESPONSIBILITIES

• Assist in developing strategic plans and assessing company performance
• Summarize on-going business development / issues from management meeting and escalate internal communication with responsible department / management
• Prepare regular and ad-hoc business reports for upper management, as well as company headquarters and other subsidiaries
• Facilitate internal meetings and maintain organizational KPI report and dashboard
• Work closely with all levels of management to identify strategic recommendations on how to optimize business plans, policies, and procedures
• Interpret different data sets to gather insight (sales, calls, repairs, digital contents, VOC, web intelligence, surveys & internal platform)
• Identify customer pain points through the customer journey to acquire and retain customers by delivering a frictionless experience
• Collaborate with other departments to facilitate key tasks; gather / provide analytical data and other support to management
• Perform other related duties as needed to meet the ongoing needs of the organization

EDUCATION / EXPERIENCE :

• Bachelor’s Degree in Business, Planning or other related fields
• 3+ years of professional work experience in fast-paced planning, project management or similar relevant experience preferred
• Bilingual (English / Korean) : must be able to read and write Korean
• Excellent analytical, verbal, and written communications skills essential
• Proficient in Microsoft Excel and PowerPoint
• Experience with Data Analytics tools (Power BI, Google Data studio or Tableau)
• Critical thinker with ability to "think on your feet" to manage challenging situations
• OPT candidates considered

At LG, we aspire to empower people and celebrate differences because we believe diversity will create the unexpected. We provide equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.

Consistent with our commitment to providing equal opportunity and embracing diversity, LG has implemented affirmative action to ensure applicants are employed and employees are treated without regard to these characteristics.