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Customer Support Specialist

VirtualVocations
Portland, Oregon, United States
Full-time

A company is looking for a Customer Support Specialist.Key Responsibilities : Providing high level support via Phone, Chat, & EmailIdentifying and resolving client issues / concernsCommunicating customer issues / requests to development teamRequired Qualifications : 2+ years customer support experience2+ years SaaS environment experienceKnowledge in the legal industry advantageousKnowledge with SalesForce, Intercom, JIRA, G Suite

30+ days ago
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