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Appeals Officer (3 Month Register) Direct Hire AMENDED

Internal Revenue Service
Greenville, North Carolina, US
Permanent

WHAT IS THE INDEPENDENT OFFICE OF APPEALS (AP) DIVISION?

Make sure to apply quickly in order to maximise your chances of being considered for an interview Read the complete job description below.

A description of the business units can be found at :

Vacancies will be filled in the following specialty areas :

  • Independent Office of Appeals
  • Case and Operations Support
  • Specialized Exam Prog and Ref
  • Collection Appeals
  • Examination Appeals

The following are the duties of this position at the full working level :

Holds conferences and negotiates issues with taxpayers / representatives to resolve tax disputes in a fair and impartial manner.

Taxpayers are often officers of publicly traded companies and representatives are typically from the most prestigious national law and accounting firms.

  • Advises and coaches team members regarding their team assignments. Provides appropriate and substantive feedback on team assignments to the team member and his / her immediate manager.
  • This feedback is both written and oral; provided on a timely and ongoing basis; addresses the appropriate critical job elements and aspects;

and follows guidelines prescribed by the Chief Appeals, the Director, and the Appeals Area Director as to timing, form and content of the feedback.

Communicates and fosters dialogue with peers, customers, and partners. Leads several teams that work cases and coaches individual employees in the accomplishment of team objectives and effective problem solving.

Conditions of Employment :

Telework Eligible Positions : Telework eligible positions do not guarantee telework. Employees must meet and sustain IRS telework eligibility requirements (e.

g., reporting at least twice a pay period to your assigned Post of Duty (POD)) and supervisor's approval to participate in the IRS Telework Program.

Employees must also be within a 200-mile radius of their official assigned post-of-duty (POD) while in a telework status.

  • Must be a U.S. Citizen or National and provide proof of U.S. Citizenship.
  • Must successfully complete a background investigation, including a FBI criminal history record check (fingerprint check).

Qualifications :

Federal experience is not required. The experience may have been gained in the public sector, private sector or equivalent.

You must meet the following requirements by the closing date of this announcement.

SPECIALIZED EXPERIENCE : GS-07 : You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-05 grade level in the Federal service.

SPECIALIZED EXPERIENCE : GS-09 : You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-07 grade level in the Federal service.

SPECIALIZED EXPERIENCE : GS-11 : You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-09 grade level in the Federal service.

SPECIALIZED EXPERIENCE : GS-12 : You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-11 grade level in the Federal service.

SPECIALIZED EXPERIENCE : GS-13 : You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-12 grade level in the Federal service.

SPECIALIZED EXPERIENCE : GS-14 : You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service.

SPECIALIZED EXPERIENCE : GS-15 : You must have at least one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-14 grade level in the Federal service.

EDUCATION : For positions with an education requirement, or if you are qualifying for this position by substituting education or training for experience, submit a copy of your transcripts or equivalent.

Additional Information :

  • A 1-year probationary period is required.
  • Tour of Duty : Day Shift - Start and stop times between 6 : 00 a.m. and 6 : 00 p.m.
  • Alternative work schedule, staggered work hours or telework may be available.

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3 days ago
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