Job Description
Job Description
IT Operations Analyst
General Summary & Scope
- Address ITSM support issues and ensure timely resolution.
- Proactively recommend strategies to enhance system usability.
- Drive process improvements across ITSM operations.
- Document system processes, logs, and instructions comprehensively.
- Create and analyze dashboards for service level commitments.
- Collaborate with stakeholders to leverage metrics for business improvement.
- Manage SLAs, OLAs, KPIs, and performance reports.
- Implement service management best practices in line with ITIL standards.
- Assist in creating documentation and training materials for associates.
- Produce analytical reports and work with teams to gather insights.
IT Operations Analyst - IOAUB
Drive process improvements across ITSM operations. Implement service management best practices in line with ITIL standards. Address ITSM support issues and ensure timely resolution. Proactively recommend strategies to enhance system usability. ...
IT Operations Analyst - IOAUB
Drive process improvements across ITSM operations. Implement service management best practices in line with ITIL standards. Address ITSM support issues and ensure timely resolution. Proactively recommend strategies to enhance system usability. ...
Operations Analyst
This is an outstanding opportunity to apply your technical knowledge, skills, and abilities within the DoD systems acquisition enterprise. Familiarity with a wide range of qualitative and quantitative methods for planning and assessment of OT&E of highly complex weapon systems and subsystems. Are yo...
Clinical Senior Compliance Analyst
Clinical Analyst) reports directly to the Associate Director of Revenue Cycle Compliance within the Office of Healthcare Compliance & Privacy (OHCP). Clinical Senior Compliance Analyst. The Clinical Senior Compliance Analyst (i. The Clinical Analyst evaluates third party payer and regulatory audit o...
Information Systems Analyst
Under the direction of the School of Education (SOE) Manager of Information Technology and Director of Marketing and Communications, the Information Systems Analyst supports IT services used by the faculty, staff, researchers and instructional programs and supplies technical expertise to meet the ch...
Device Support Analyst (7359C), Berkeley IT #73634
The University of California, Berkeley, is one of the world's leading institutions of higher education, distinguished by its combination of internationally recognized academic and research excellence; the transformative opportunity it provides to a large and diverse student body; its public mission ...
Senior Business Systems Analyst - 133052
The RRSS Information Services organization provides a full catalog of IT services to the Assistant Vice Chancellor - RRSS and each business unit within RRSS, which currently consists of Auxiliary Services (Housing, Dining & Hospitality, Early Child Development Center, Triton Digital Print, and the U...
Market Research Analyst
Market Research Analyst w/ min. ...
Senior IT Support Technician
Computer Courage is currently searching for a new senior technician to join our growing IT support team. The technician will perform business IT services and support to our customers:. Ability to consult, plan, and execute IT strategy with clients. Provide IT services and support to Computer Courage...
Freelance IT Support Specialist - NBC Sports Bay Area
As an IT Support Specialist, you will be responsible for onsite IT technical support, including desktop support for users, as well as assist the Engineering team with other production systems support, as needed. Our Diversity, Equity and Inclusion initiatives, coupled with our Corporate Social Respo...