Human Resources/Administrative Support Coordinator

Job Description

Job Description

Human Resources / Administrative Support Coordinator

FULL-TIME Non-Exempt (Non-Union)

WEEKDAYS 8 : 30 a.m. - 5 : 00 p.m.

Posted 4 / 12 / 2024

Until Filled

Indian Health Board of Minneapolis is a Federally Qualified Health Care Center and community clinic providing access to quality health care and wellness services.

We believe the best care happens when we listen and work together. While promoting and preserving our urban American Indian and Alaska Native traditions and identity, we embrace all people seeking patient-centered, culturally sensitive health care and wellness services.

At Indian Health Board we believe Good Relationships are supported by three interrelated values : Respect for culture - preserving and promoting our American Indian and Alaska Native heritage and identity while embracing all other cultures with acceptance and compassion;

Excellence - seeking excellence in all our services, business practices, and community partnerships; Leadership - promoting ethical leadership based on collaboration and mutual respect.

We offer :

• Platinum benefits package available for employees working 30 hours per week or more : Health, Dental, FSA
• Company paid long term and life insurance
• Generous paid time-off
• Retirement savings plan with employer match

Our mission statement :

To ensure access to quality health care services for American Indians and other peoples and to promote health education and wellness."

Respect for Culture Excellence Leadership-

If our beliefs resonate with you, we want you, and encourage you to apply at IHB.

JOB SUMMARY

The Human Resources Coordinator has a pivotal role at our organization, overseeing streamlined HR operations and administrative function.

This multifaceted position involves collaboration with internal stakeholders, administrative duties, and active involvement in HR processes, contributing to a positive workplace environment.

ESSENTIAL FUNCTIONS

Human Resources

• Lead end-to-end recruitment and hiring process, collaborating with HR and the management team.
• Craft compelling job ads, review applications, conduct screenings and interviews, complete background checks, and oversee orientation.
• Spearhead employee onboarding, orientation, and offboarding processes.
• Provide detailed information about IHB, including policies, working conditions, and employee benefits to current and prospective employees.
• Collaborate with providers, managers, and supervisors for non-employee intern / student paperwork.
• Oversee the Volunteer program, managing recruitment, screening, and placements.
• Contribute to employee retention strategies.
• Assist in updating and effectively communicating employee policies and handbooks.
• Actively participate in day-to-day HR operations.
• Maintain meticulous personnel tracking and HR record-keeping.
• Keep accurate records of staff flu vaccines.

Administrative Support :

• Collect outgoing inter-office mail, ensuring organized sorting to correct department.
• Oversee timely mail distribution, verify staff handling, and collaborate on incomplete invoices.
• Assist staff in booking meeting rooms and access to other staff shared benefits.
• Support promotional supply orders for multi-departmental use.
• Organize and maintain office supply inventory for all departments.
• Manage incoming packages and mail ensuring distribution to the correct department.
• Lead company-wide staff events
• Assist with Health Program's clinical events
• Lead employee wellness events (celebrating Nursing week, Lab week, other events as determined by HR)
• Provide operational support for badge management and liaise with IT for technical access.
• Other duties as assigned

EDUCATION AND EXPERIENCE

• Associate degree preferred and / or two years' related experience and / or training required
• Minimum of two years' human resource experience preferred, including knowledge of benefits and administration requirements;

labor law and regulations; employee relations, training and development in a non-profit setting.

• Nonprofit health care experience is a plus
• Knowledge of and respect for American Indian cultures and other cultures served by IHB.
• Ability to understand and meet the needs of the patient through respectful, courteous and caring interactions with patients, families and other health professionals.
• Actively participates and works positively, flexibly, and cooperatively in a team effort to accomplish the goals of the Indian Health Board of Minneapolis.
• Manages time effectively and prioritizes task completion to meet deadlines.
• Proficient in Microsoft Office Suite. Comfort in learning new computer programs.
• Project and other program development skills
• Demonstrated ability to effectively present information and respond to questions from staff and the general public.

HIPAA

IHB makes reasonable efforts to limit access to and use of protected health information (PHI) by employees to the minimum necessary performance of assigned duties as outlines in job descriptions.

This position is access restricted to PHI needed to carry out health care operations.

PHYSICAL DEMANDS

The work is sedentary. Typically, the employee may sit comfortably to do the work. There may be some walking, standing, bending, carrying light items, and driving an automobile.

No special physical demands are required to perform the work.