Customer Service Representative - State Farm Agent Team Member

Justin Kenney - State Farm Agent
Columbus, NE, US
$40K-$70K a year
Full-time
Benefits :
  • 401(k)
  • 401(k)
  • 401(k) matching
  • Company parties
  • Competitive salary
  • Employee discounts
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Position Overview

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative.

    We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience.

    If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

    Responsibilities

    • Establish customer relationships and follow up with customers, as needed.
    • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
    • Use a customer-focused, needs-based review process to educate customers about insurance options.
    • Maintain a strong work ethic with a total commitment to success each and every day.

    As an Agent Team Member, you will receive...

    • 401K
    • Salary plus commission / bonus / spiffs
    • No Weekends
    • Healthcare Insurance Benefits
    • Paid time off (vacation, holidays and personal / sick days)
    • Valuable experience
    • Growth potential / Opportunity for advancement within the agency

    Requirements

    • Interest in marketing products and services based on customer needs
    • Excellent interpersonal skills
    • Excellent communication skills - written, verbal and listening
    • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
    • People-oriented
    • Organizational skills
    • Self-motivated
    • Detail oriented
    • Proactive in problem solving
    • Dedicated to customer service
    • Able to learn computer functions
    • Pride in getting work done accurately and timely
    • Ability to work in a team environment
    • Ability to multi-task
    • Ability to effectively relate to a customer
    • Bilingual - Spanish preferred
    • Property and Casualty license (must be able to obtain)
    • Life and Health license (must be able to obtain)
    • Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education
    • Must be available to work the following schedule : Monday thru Friday (No Weekends)
    • 30+ days ago
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