Revenue Cycle Specialist I

Job Description

Job Description

Since 1998, GPW and Associates has been on a mission to deliver unparalleled client experiences. As a leading provider of management, accounting, and tax compliance services, we specialize in supporting Producer Affiliated Reinsurance Companies in the automotive and banking sectors.

We also serve Captive Insurance Companies across diverse industries and offer comprehensive Property & Casualty Actuarial Services, including pricing, reserving, and product development for a wide range of insurance coverages.

Our unwavering commitment to quality and client success sets us apart as the premier choice in the industry.

Position Summary :

The Revenue Cycle Specialist is responsible for managing the entire revenue cycle process to ensure accurate and timely revenue recognition for the company.

This role encompasses invoicing, AR follow-up, collections, cash applications, and client relationship management , requiring collaboration with various departments to streamline revenue operations.

The ideal candidate will have experience in Professional / Financial / B2B Services revenue cycle management and Time and Materials (T&M), Contract, and Ad Hoc billing .

Candidates with a background in multiple revenue cycle functions will be strongly considered. Medical Billers are welcome to apply, but please note that this is not a medical billing position .

Suppose you thrive in a dynamic environment, possess a keen attention to detail, and want to join a growth-oriented company.

In that case, this role offers opportunities for advancement within a collaborative, client-focused team.

Key Responsibilities :

• Manage the end-to-end revenue cycle for an assigned group of clients, ensuring timely and accurate billing, collections, and cash applications.
• Develop, analyze, and present revenue cycle reports to senior management for data-driven decision-making.
• Serve as the primary point of contact for clients, addressing inquiries and resolving disputes related to billing and payments.
• Lead efforts to optimize revenue recognition and identify process improvement opportunities by analyzing project data and collaborating cross-functionally.
• Work closely with internal departments, external partners, and clients to resolve billing issues and enhance the customer experience.
• Facilitate and attend conference calls and meetings with internal and external partners, including clients.
• Proactively own client requests, issues, and account reconciliations from initiation to completion.
• Maintain and strengthen client relationships through effective communication and excellent customer service.

Required Qualifications :

• Minimum of 5+ years of experience in revenue cycle management, billing, or a related financial role .
• Experience in Professional / Financial / B2B Services revenue cycle management preferred; Medical Billers welcome but must be aware that this is not a medical billing position .
• Proven experience in Time and Materials (T&M), Contract, and Ad Hoc billing .
• Strong tenure and a demonstrated history of contributing to long-term company success.
• Experience in multiple aspects of the revenue cycle , including Billing, Collections, and Cash Applications .
• Captive Reinsurance industry experience is a strong plus.
• Proficiency with ERP systems and billing software (Sage Intacct preferred).
• Strong analytical and problem-solving skills, with a high attention to detail.
• Excellent written and verbal communication skills with the ability to interact directly with clients via phone and email.
• Proficiency in Microsoft Office Suite, especially Excel; experience with Microsoft Dynamics is a plus.
• Awareness of SalesForce is a plus.
• Ability to work independently and collaboratively in a fast-paced environment.
• Ability to prioritize and manage multiple client requests , balancing competing deadlines effectively.

Career Growth and Development :

GPW and Associates values long-term growth and professional development. We actively support our employees in achieving their career goals through mentoring, training, and providing clear paths for advancement within the company.

Benefits :

• Medical and Dental coverage available on the 1st of the month following 30 days of employment, with the monthly premium for Employee paid by GPW.
• 401k plan which is 100% vested with immediate eligibility.
• 401k Company Match (60% match up to 6% of compensation) and Profit Sharing (3% Safe Harbor contribution plus the potential for an annual discretionary contribution of up to 7% based on company performance).
• 18 Days of PTO in the first year + 7 Paid Holidays.
• Tuition Reimbursement.
• Hybrid Work Environment (2 days in the office after the first 90 days).

We are proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, national origin, ancestry, gender, gender identity and / or expression, genetic information, veteran status, disability, citizenship status, marital status, pregnancy, or any other characteristic protected by federal, state, or local employment discrimination laws.